Community Usage of the Online Conference Service

Abstract

Abstract:In this paper we report on a field experience in the usage and support of an advanced Online Conference Service (OCS) as a virtual Program Committee organization tool. Three communities of users (bound to computer science conferences) were involved: they served as beta tester, and as impulse giver and validators of the stable features of the Version 3.0 of the online platform. Important is the observation that these communities are directly comparable and representative of the general setting in this application domain: this is to our knowledge the only quantitative study in this application area.Here we document and discuss the service usage patterns of the three communities, we describe the observed phenomena for weekly, daily, and feature-specific usage, and discuss the results and lessons learned.

Feature-based Modelling of a Complex, Online-Reconfigurable Decision Support Service

“…Particularly well-suited for our approach are therefore applications where the user-level flow of control frequently needs adaptation or updating, as it is the case when addressing user-specific workflows or situation-specific processes. Besides the design of a number of internet services, typically role-based, client-server applications like the Online Conference Service [10,12] that we are here using as a running illustrative example, we have also successfully addressed the modelling and test of (web-enabled) CTI applications, as presented in [4].…”