Community pharmacists are central to improving medication safety for patients from ethnic minority backgrounds

Walpola, Ramesh; Harrison, Reema

doi:10.1093/ijpp/riab082

Cited by 1 publication

(2 citation statements)

References 12 publications

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“…Participants recognized the supportive role that community pharmacists could play in establishing connections with ethnic minority communities; in doing so, barriers affecting access could be overcome through greater community awareness and relationship‐building 20,21 . The availability of community pharmacists and pharmacy staff could provide an opportunity for fostering trusting, long‐term relationships with patients and their families 48 . Parallels could be drawn to findings in the wider literature where tailored approaches have been implemented in community pharmacy services to best build relationships and improve the patient experience with specific patient cohorts; these have included community pharmacy medication services for people with diabetes, 49 mental health disorders, 50 epilepsy, 51,52 and in the delivery of addiction 53 and contraceptive clinics 54 .…”

Section: Discussionmentioning

confidence: 99%

“… 20 , 21 The availability of community pharmacists and pharmacy staff could provide an opportunity for fostering trusting, long‐term relationships with patients and their families. 48 Parallels could be drawn to findings in the wider literature where tailored approaches have been implemented in community pharmacy services to best build relationships and improve the patient experience with specific patient cohorts; these have included community pharmacy medication services for people with diabetes, 49 mental health disorders, 50 epilepsy, 51 , 52 and in the delivery of addiction 53 and contraceptive clinics. 54 Future work should seek to explore in greater depth through close, collaborative working with individual ethnic minority communities.…”

Section: Discussionmentioning

confidence: 99%

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Recommendations for community pharmacy to improve access to medication advice for people from ethnic minority communities: A qualitative person‐centred codesign study

Robinson

O’Brien

Sile

et al. 2022

Health Expectations

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Introduction: Medicines-centred consultations are vital to support medicine effectiveness and optimize health outcomes for patients. However, inequalities negatively impact ethnic minority populations when accessing medicines advice. It is important to identify opportunities to improve access for these communities however, knowledge of how best to achieve this is lacking; this study will generate recommendations to improve access to medicines advice from community pharmacies for people from ethnic minority communities.Methods: A series of codesign workshops, with four groups of patient-stakeholders, were conducted between September-November 2021; they took place in-person or via video call (adhering to COVID-19 restrictions). Existing evidence-based perceptions affecting access to medicines advice were critiqued and recommendations were generated, by use of reflexive thematic analysis, to improve access for ethnic minority patients. The workshops were audio-recorded and transcribed verbatim. QSR NVivo (Version 12) facilitated data analysis.Results: Twelve participants were recruited using purposive sampling; including eight UK citizens, two asylum seekers and two participants in receipt of residency visas. In total, four different ethnic minority groups were represented. Each participant took part in a first and second workshop to share and cocreate recommendations to improve access to medicines advice in community pharmacies.Three recommendations were developed and centred on: (i) delivering and providing culturally competent medicines advice; (ii) building awareness of accessing medicines

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