Community monitoring interventions to curb corruption and increase access and quality of service delivery in low- and middle-income countries

Molina, Ezequiel; Carella, Laura Fernanda; Pacheco, Ana; Cruces, Guillermo; Gasparini, Leonardo; Cedlas,

doi:10.23846/sr41034

Cited by 8 publications

(19 citation statements)

References 41 publications

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“…Further details about the methods used to undertake the review are provided in the published protocol (Molina et al, 2014) and the full technical report (Molina et al, 2016).…”

Section: Approachmentioning

confidence: 99%

Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Molina

Carella

Pacheco

et al. 2017

Journal of Development Effectiveness

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“…Further details about the methods used to undertake the review are provided in the published protocol (Molina et al, 2014) and the full technical report (Molina et al, 2016).…”

Section: Approachmentioning

confidence: 99%

Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Molina

Carella

Pacheco

et al. 2017

Journal of Development Effectiveness

Self Cite

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“…Several high quality systematic reviews exist focusing specifically on the impact of community-based monitoring and information interventions (Molina et al 2016;Snilstveit et al 2015). included in the review.…”

Section: Agreements and Disagreements With Other Studies Or Reviewsmentioning

confidence: 99%

Citizen engagement in public services in low‐ and middle‐income countries: A mixed‐methods systematic review of participation, inclusion, transparency and accountability (PITA) initiatives

Waddington

Sonnenfeld

Finetti

et al. 2019

Campbell Systematic Reviews

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Background: How do governance interventions that engage citizens in public service delivery planning, management and oversight impact the quality of and access to services and citizens' quality of life? This systematic review examined high quality evidence from 35 citizen engagement programmes in low-and middle-income countries that promote the engagement of citizens in service delivery through four routes: participation (participatory priority setting); inclusion of marginalised groups; transparency (information on rights and public service performance), and/or citizen efforts to ensure public service accountability (citizen feedback and monitoring); collectively, PITA mechanisms. We collected quantitative and qualitative data from the included studies and used statistical meta-analysis and realist-informed framework synthesis to analyse the findings.Results: The findings suggest that interventions promoting citizen engagement by improving direct engagement between service users and service providers, are often effective in stimulating active citizen engagement in service delivery and realising improvements in access to services and quality of service provision, particularly for services that involve direct interaction between citizens and providers. However, in the absence of complementary interventions to address bottlenecks around service provider supply chains and service use, citizen engagement interventions alone may not improve key wellbeing outcomes for target communities or state-society relations. In addition, interventions promoting citizen engagement by increasing citizen pressures on politicians to hold providers to account, are not usually able to influence service delivery. Conclusions:The citizen engagement interventions studied were more likely to be successful: (1) where the programme targeted a service that citizens access directly from front-line staff, such as healthcare, as opposed to services accessed independently of service provider staff, such as roads; (2) where implementers were able to generate active support and buy-in for the intervention from both citizens and front-line public ---

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“…Barriers to access to public services for vulnerable groups exacerbate inequality, with potential long-term repercussions for a society's development (Easterly, 2007). Fraud and corruption are pervasive across low-and middle-income countries, and the negative consequences on quality of life and core development outcomes are well documented (Svensson, 2005;Molina et al, 2016). Where state and public actors cannot be effectively held accountable, a culture of impunity develops that normalizes fraud and rent-seeking practices.…”

Section: The Problem Of Unaccountable Government Systems and Poor Sermentioning

confidence: 99%

“…The first is to provide systematic evidence on PITA for external engagement in development programming (outside of the education sector) in L&MICs. Molina et al (2016) presented a systematic review of community monitoring studies in L&MICs. King et al (2010) and White et al (2018) reviewed community driven development.…”

Section: Why This Systematic Review Is Relevantmentioning

confidence: 99%

Incentives for climate mitigation in the land use sector – the effects of payment for environmental services (PES) on environmental and socio-economic outcomes in low- and middle-income countries: a mixed-method systematic review

Snilsveit¹,

Stevenson²,

Langer³

et al. 2019

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Although interventions to improve governance via the "short route" between service users and service providers are often effective in engaging citizens in service delivery and improving access to and quality of services, citizen engagement interventions alone are not likely to improve key well-being outcomes for citizens. Interventions that work through local civil society and stimulate capacity for collective action, particularly amongst vulnerable groups, may be more effective than those that rely on engaging unorganized citizens. This is particularly critical for services wherein citizens do not engage regularly with the providers while using the service, such as infrastructure, and thus pose weaker social sanction threats. Citizen-service provider engagement is more effective when implemented through phased, facilitated processes that are framed collaboratively, as opposed to one-off accountability meetings that are interpreted as confrontational. Interventions that do not incorporate specific measures to facilitate the inclusion of vulnerable groups may not realize equitable outcomes for those groups in the short-term. Barriers to vulnerable groups' inclusion varies widely by context, and inclusion components should be adapted in response to local contexts and needs. 1 Killias et al. (2016) are registering a review on the effectiveness of anti-corruption measures.

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Community monitoring interventions to curb corruption and increase access and quality of service delivery in low- and middle-income countries

Cited by 8 publications

References 41 publications

Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Citizen engagement in public services in low‐ and middle‐income countries: A mixed‐methods systematic review of participation, inclusion, transparency and accountability (PITA) initiatives

Incentives for climate mitigation in the land use sector – the effects of payment for environmental services (PES) on environmental and socio-economic outcomes in low- and middle-income countries: a mixed-method systematic review

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