Community heuristics for user interface evaluation of crowdsourcing platforms

Abstract

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Crowdsourcing: a systematic review of the literature using text mining

“…They can accommodate the participants' listings, realise their agreements, enable incentives, participation and value creation while they obtain commission for their services (Ford et al, 2015;Marjanovic et al, 2012;Taylor and Joshi, 2019;Zogaj et al, 2014). The extent to which the platforms provide a conducive space for communication within the value-creation process defines how much platforms shift towards the community side ( a Campo et al, 2019).…”

Identifying and determining crowdsourcing service strategies: An empirical study on a crowdsourcing platform in China

“…Ultimately, ineffective reputation system leads to dissatisfaction and a reduction in productivity [22]. Recommendation system aims to understand solver interests and preferences, and matches suitable crowdsourcing tasks with a specific solver [1]. Therefore, personalized recommendation system would save time for solvers and increase solver satisfaction and loyalty.…”

“…Wen and Lin [52] constructed an optimal fees structure of a crowdsourcing platform depending on the game-theoretic model. Veloso et al [51] used blockchain technology to construct a trust and reputation modelling to solve the problem of false data.à Campo et al [1] presented that heuristics can be used as a tool for designers of crowdsourcing platforms. Liang et al [34] confirmed that IT-enabled monitoring system reduces solver preference for high-reputable bidders and reputation premiums.…”

Capturing the City’s Heritage On-the-Go: Design Requirements for Mobile Crowdsourced Cultural Heritage

“…Users should have the option to give the application feedback on what can be better or improved. It is crucial to know the needs of the users to satisfy them [69,70].…”