Community families: A qualitative study of families who volunteer to support persons with severe mental illness

Jensen, Lotte; Lou, Stina; Aagaard, Jørgen; Væggemose, Ulla

doi:10.1177/0020764016674346

Cited by 12 publications

(11 citation statements)

References 20 publications

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“…Bringing this study into a wider perspective, other studies suggest that people who do volunteer work within the mental health services are motivated by the opportunity to do good and to have a valuable relationship with a vulnerable human being (Jensen et al, in press; Thompson et al, 2016). Our findings demonstrate that this motivation can be fulfilled in a befriending set-up.…”

Section: Discussionmentioning

confidence: 99%

Community Families: Bridging the gap between mental health services and civil society – A qualitative study from users’ perspective

Væggemose

Lou

Frumer

et al. 2017

Int J Soc Psychiatry

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Section: Discussionmentioning

confidence: 99%

Community Families: Bridging the gap between mental health services and civil society – A qualitative study from users’ perspective

Væggemose

Lou

Frumer

et al. 2017

Int J Soc Psychiatry

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“…Training and orientation sessions provided by volunteer organizations are also critically important in shaping prospective volunteers' image of their clients and their needs (Holden, 1997;Jensen, Lou, Aagaard, & Vaeggemose, 2017;Kramer, 2010;Lilburn, Breheny, & Pond, 2018;McCorkle et al, 2009;Musick & Wilson, 2008;Thompson, Valenti, Siette, & Priebe, 2016). The content of training is reported to generate concern and trepidation among the prospective volunteers (Greenwood et al, 2016).…”

Section: Application Of the Role Commitment Model Other's Identitymentioning

confidence: 99%

Role Commitment and Role Maintenance Strategies: A Symbolic interactionist Approach to Volunteering

Behnia

2021

CJNSER

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There are numerous reports on the rates of attrition among volunteers as a persistent challenge for organizations. In explaining volunteer attrition, researchers have predominantly: 1) provided an individualistic account of volunteering; 2) overlooked the interactional dimension of volunteer work and the crucial role of interpretation in its development; and 3) assumed commitment as a function of satisfaction with volunteering experience. Drawing on the theoretical insights of a symbolic interactionist approach, this article contends that volunteers’ role commitment hinges on their satisfaction with their interpretation of their interaction with clients, rather than the interaction itself. This perspective calls attention to the volunteer-client dyadic interaction, gives a prominent place to the social role and its definition, and draws attention to strategies used by volunteers to sustain challenging relationship with clients. RÉSUMÉIl existe de nombreux rapports sur les pourcentages de bénévoles perdus et le défi que ces pertes posent pour les organismes. Pour expliquer ces bénévoles perdus, les chercheurs ont surtout : 1) fourni des comptes rendus individualistes du bénévolat; 2) ignoré la dimension interactionnelle du bénévolat et le rôle crucial de l’interprétation dans le développement des interactions; et 3) pris pour acquis l’engagement comme indice de satisfaction des bénévoles. Se fondant sur la perspective théorique offerte par l’interactionnisme symbolique, cet article maintient que l’engagement des bénévoles dépend de la manière dont ils interprètent leurs interactions avec les clients plutôt que des interactions elles-mêmes. Cette perspective met l’accent sur l’interaction dyadique entre le bénévole et le client, donne une place de choix au rôle social et à sa définition, et attire l’attention sur les stratégies employées par les bénévoles pour gérer des rapports parfois difficiles avec leurs clients.

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“…Qualitative studies have explored the following: (1) the benefits and drawbacks of being the recipient of befriending (McCorkle, Dunn, Wan, & Gagne, 2009), (2) if befriending enhances the quality of life of the recipient (Bradshaw & Haddock, 1998), (3) the experience of befriending as a volunteer (Hallett, Klug, Lauber, & Priebe, 2012; Jensen, Lou, Aagaard, & Væggemose, 2017) and (4) the helping processes occurring in befriending relationships (Mitchell & Pistrang, 2011). To our knowledge, only one study has examined the totality of the experience of taking part in a programme designed to support the socialisation of people with mental illness using a one on one volunteer relationship and/or the receipt of a stipend (Davidson et al, 2001).…”

Section: Introductionmentioning

confidence: 99%

Friendship and money: A qualitative study of service users’ experiences of participating in a supported socialisation programme

Sheridan

O’Keeffe

Coughlan

et al. 2018

Int J Soc Psychiatry

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Community families: A qualitative study of families who volunteer to support persons with severe mental illness

Abstract: The volunteer involvement is meaningful but also challenging. The families value professional support.

Cited by 12 publications

References 20 publications

Community Families: Bridging the gap between mental health services and civil society – A qualitative study from users’ perspective

Community Families: Bridging the gap between mental health services and civil society – A qualitative study from users’ perspective

Role Commitment and Role Maintenance Strategies: A Symbolic interactionist Approach to Volunteering

Friendship and money: A qualitative study of service users’ experiences of participating in a supported socialisation programme

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