1991
DOI: 10.1332/030557391782454197
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Community Care in a Multi-Racial Society: incorporating the user view

Abstract: Recent policy debates are beginning to recognise the potential significance of race in formulating social care policy. This occurs within a wider policy context that emphasises user views. Community service provision, however, has not been responsive to the views of the black user. This paper, by exploring current policy and practice, argues that successful community care cannot rely merely on an understanding of black user views. It must also appraise the organisation and delivery of community services to peo… Show more

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Cited by 7 publications
(3 citation statements)
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“…We now see the rise of primary care groups, the consolidation of practice nursing, the ever increasing role of primary care in dealing with problems previously dealt with by hospital inpatients, the development of personal medical service-including the rise of the salaried GP-and the development of walk-in NHS centres. This constant evolution explains why primary healthcare does not simply respond to the experience and situation of individual service users but represents the context in which user views are interpreted and acted upon (Atkin, 1991). Primary healthcare has already undergone a process of de nition before it is offered to the patient and is not the product of objective, value-free judgements (see Harrison & Pollit, 1994).…”
Section: The Individual and Collective Action In A 'Postcollectivist'mentioning
confidence: 99%
“…We now see the rise of primary care groups, the consolidation of practice nursing, the ever increasing role of primary care in dealing with problems previously dealt with by hospital inpatients, the development of personal medical service-including the rise of the salaried GP-and the development of walk-in NHS centres. This constant evolution explains why primary healthcare does not simply respond to the experience and situation of individual service users but represents the context in which user views are interpreted and acted upon (Atkin, 1991). Primary healthcare has already undergone a process of de nition before it is offered to the patient and is not the product of objective, value-free judgements (see Harrison & Pollit, 1994).…”
Section: The Individual and Collective Action In A 'Postcollectivist'mentioning
confidence: 99%
“…This constant evolution explains why primary healthcare does not simply respond to the experience and situation of individual service users but represents the context in which user views are interpreted and acted upon (Atkin, 1991). Primary care is very different from what it was 10 years ago.…”
Section: The Individual and Collective Action In A 'Postcollectivist'mentioning
confidence: 99%
“…This process will crucially have to incorporate the experiences and views of people from minority ethnic groups. 3 Many initiatives fail because they attempt to control quality without either a clear sense of what the service is there to achieve for people, an understanding of the valuedriven nature of quality assurance in the health and social care field, or proper linking between the academic literature and actual service development. 4 Linked to these points, most organisations have constructed indicators based on inputs and outputs but seldom outcomes.…”
mentioning
confidence: 99%