Abstract:PurposeThe purpose of this study is to investigate how community attachment to an OHC reduces the OHC users' emotional distress and therefore improves their emotional well-being.Design/methodology/approachA survey study was conducted in one of the largest online health communities (OHC) for people with diabetes.FindingsOHC participants are likely to experience reduced emotional distress when they have developed an attachment to the community. This attachment is, in turn, positively associated with the normativ… Show more
“…However, our survey data provided conflicting evidence of social media's de‐stress role for the food‐delivery riders. On the one hand, there is a positive association between participating in an online group chat and mental well‐being, which corroborates with the healthcare literature that social interactions online with people of similar conditions have psychological benefits (Wu & Bernardi, 2020). On the other hand, simply joining more online groups does not help one's mental strain.…”
This study draws upon organizational psychology and platform labor research to investigate how sociopsychological factors affect the mental well-being of platform workers and help them cope with the challenges of work. Based on a survey study of 500 food-delivery workers ('riders') in China, we
“…However, our survey data provided conflicting evidence of social media's de‐stress role for the food‐delivery riders. On the one hand, there is a positive association between participating in an online group chat and mental well‐being, which corroborates with the healthcare literature that social interactions online with people of similar conditions have psychological benefits (Wu & Bernardi, 2020). On the other hand, simply joining more online groups does not help one's mental strain.…”
This study draws upon organizational psychology and platform labor research to investigate how sociopsychological factors affect the mental well-being of platform workers and help them cope with the challenges of work. Based on a survey study of 500 food-delivery workers ('riders') in China, we
“…Specific improvements were prioritised during the co‐design workshop, including the development of a Covid‐19 OHC as patients need peer‐to‐peer support. Interacting with other people living with the same health condition has become a key component of health self‐management and patient empowerment (Meng and Rains, 2019; Wu and Bernardi, 2020).…”
Section: Co‐design Quality Improvements For Covid‐19 Patientsmentioning
Covid-19 has paved the way for major disruptions to conventional healthcare systems accelerating participatory health enabled by interactive virtual environments. The role of the 'patient voice' as a fundamental resource in an effective Covid-19 response has moved centre stage. In this time of extraordinary crisis and health system disruptions, patientcentred models offer opportunities for embedding shared decision-making to improve health outcomes using digital tools. Through an exploratory case study, this paper examines patient action during Covid-19 and how co-design methods can be adapted to an online environment in response to Covid-19 restrictions to improve the Covid-19 patient and family experience of care. Experienced-based co-design was employed to map the care journey of patients with Covid-19 confined at home in Spain -one of the hardest-hit countries in the pandemic -to identify quality improvements. Main touchpoint needs were explored in online co-design workshops leading to improvement projects including the development of a Covid-19 patient online health community (OHC) to deliver patient-centred care during the outbreak. The Covid-19 patient OHC has become an instrument that facilitates Covid-19 patient's recovery, especially psychological resilience. OHC participation has clear potential for empowerment and transformative agency as it enables Covid-19 patients to control the content and flow of the information available to them. This paper offers valuable insights on how co-design can be adapted to an online format to enable more meaningful patient input to healthcare design when faced with uncertainty and ambiguity during health crises.
“…The present study particularly focuses on employees' emotional wellbeing (EW) as it is a component of positive mental health and leads to increased job satisfaction, organizational commitment, employee engagement, employee experience and work-life balance (Sirgy and Lee, 2016;Shambi, 2021;Christine et al, 2013). EW at the workplace refers to the idea that the quality of one's life improves through the health, happiness, comfort and tranquility that one feels while working (Wu and Bernardi, 2020;Batat, 2019).…”
Section: Emotional Wellbeingmentioning
confidence: 99%
“…, 2013). EW at the workplace refers to the idea that the quality of one's life improves through the health, happiness, comfort and tranquility that one feels while working (Wu and Bernardi, 2020; Batat, 2019).…”
PurposeThe current study aims is to investigate the impact of leader's e-competencies on the emotional wellbeing of employees in GVTs. Also, the moderating role of a leader's emotional intelligence in enhancing the wellbeing of the employees during the pandemic was explored.Design/methodology/approachA survey of 810 employees belonging to international IT companies was conducted. The conceptual model was hypothesized and validated using CFA and PL-SEM.FindingsThe three core e-competencies of leaders (e-communication skills, e-change management skills and e-technological skills) impacting the wellbeing of employees in the COVID pandemic were found. Also, emotional intelligence significantly moderated the association of leader's e-competencies and the wellbeing of employees.Research limitations/implicationsThe study is limited to IT sector companies. Data were collected using the snowball sampling technique through a self-reported questionnaire. Future studies can explore the relationship between e-leadership and variables like job performance in other sectors.Practical implicationsA unique framework of “leaders” e-competencies and employees' wellbeing, moderated by emotional intelligence, has been proposed and validated. The present study is relevant for guiding the traditional leaders and managers transitioning to e-leaders due to the pandemic.Originality/valueThe current exploration is one of its kinds to understand the dynamics of study variables in international workplaces. Today, the majority of organizations are conducting their business through GVTs. Therefore, the emerging leaders have to display specific e-competencies to contribute to employees' wellbeing effectively.
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