Communication Skill of the Business Executives: An Empirical Study on Some Local Private Business Concerns in Bangladesh

Abstract

The study which is mainly based on primary data attempts to focus on the facts relating to the communication skill of the different levels of business executives of local private business concerns in Bangladesh and their level of awareness regarding the importance of communication skill in their professional career. The study reveals that majority of the executives have positive opinions regarding the importance of communication course designed for executives. Most of the respondents have completed communication course, but majority of them are dissatisfied with it. The study also discloses that many of the executives have received training on communication skill; however majority of them are dissatisfied with course content and quality. Although majority of the executives think that there should be compulsory training program on communication skills in business organizations, still compulsory training programs on communication skill do not exist in any of the respondents' business organizations. Academicians should design and conduct communication courses keeping their application perspectives in view. Moreover employers should arrange compulsory training program on communication skill for their own executives.

A Total Communication Package for the Business Executives: Importance of Attitude, Culture, Leadership and Other Factors

“…In academia and professional training context as well, the non-verbal communication skills and other facilitators for effective communication are visibly underrepresented. Akhter, Khan and Hassan (2009) found that the executives have positive attitudes towards the importance of communication course intended for executives. Most of the executive respondents completed communication course and they were dissatisfied with it.…”

“…Communication skill is one of the most important soft skills for the business executives according to the extant human resource management (HRM) literature (Akhter, Khan, & Hassan, 2009). However, the ways to design an effective communication training or development program for the business executives have rarely been explored.…”

A Study on the Cultural Influence on Business Negotiations: Evidence from Bangladesh

“…Our findings are consistent with previous research. Akhter et al (2009) found that most business organizations in Bangladesh had no arrangements for training program on communication skills and negotiation for their employees. However, the majority of business executives felt that they needed training on communication skills and negotiations for successful business deals with foreign partners.…”