2006
DOI: 10.1300/j173v06n01_03
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Communication Patterns in Hostage Negotiations

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Cited by 4 publications
(1 citation statement)
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“…The current protocol in hostage negotiation aims to prevent any face to face interaction and primarily relies on verbal communication through landlines (Cooper & Freiner, 2010;Dolnik & Pilch, 2003;McClain et al, 2006). This protocol severely handicaps negotiators as it removes face to face interaction, a pillar in trust building, and only opens up a single channel of communication (Bekmeier-Fueurhah & Eichenlaub, 2010).…”
Section: The Bridgementioning
confidence: 99%
“…The current protocol in hostage negotiation aims to prevent any face to face interaction and primarily relies on verbal communication through landlines (Cooper & Freiner, 2010;Dolnik & Pilch, 2003;McClain et al, 2006). This protocol severely handicaps negotiators as it removes face to face interaction, a pillar in trust building, and only opens up a single channel of communication (Bekmeier-Fueurhah & Eichenlaub, 2010).…”
Section: The Bridgementioning
confidence: 99%