Communication of Change Management: Variation Based on Recipients’ Position in the Organization: A Case Study

Malgas, Ronalda; Benedict, Olumide Henrie

doi:10.1080/0976691x.2017.1305685

Cited by 4 publications

(9 citation statements)

References 18 publications

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“…The involvement of staff in the planning of change suggests that the company values the input of the staff, and it also supports a view that leadership creates a conducive environment where everyone feels they are treated equally as important part of the company as their ideas and input considered valuable. This is in line with the study conducted by Malgas and Henrie Benedict (2017) who argued that it is important to involve all stakeholders in the communication of change process. In addition, leadership should not only convey the message of change, but they should also involve employees and seek their input before the proposed change is implemented.…”

Section: Leadership and Planningsupporting

confidence: 88%

Investigating the role of leadership in managing change at Riskflow Group: a case of Riskflow Group

Musaigwa

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d) This thesis does not contain text, graphics or tables copied and pasted from the Internet, unless specifically acknowledged, and the source being detailed in the thesis and in the References sections. Signed:iii Acknowledgment I would like to express my gratitude and appreciation to people that played a pivotal role in encouraging me to walk through this journey and among those individuals includes;  My supervisor Pro Hoque for the support  My parents and my sister Patience who kept encouraging me and kept me in their prayers  My brother Sipho who encouraged me and also provided with financial support  Mr Maré the CEO of Riskflow Group for facilitating and permitting me to conduct my research in his organisation.

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Section: Leadership and Planningsupporting

confidence: 88%

Investigating the role of leadership in managing change at Riskflow Group: a case of Riskflow Group

Musaigwa

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“…In addition, high quality communication of change in the firm in volves staff members in the change in two ways. First, it provides sufficient information, and reduces the feel ing of uncertainty [59] and second, it provides relevant information, and justifies the need of change [60]. Both the findings and literature corelate that communication plays a significant role during change, particularly when it is initiated by the management to help employees under stand the importance of change and what will happen to them and the organization if change is not implemented especially in the current digital era.…”

Section: Respondent D: If You Are a Ceo Of A Company And You Care Abo...mentioning

confidence: 85%

Examining the leadership approaches adopted by Fintech management when implementing organizational change prompted by digital transformation

Musaigwa,

Kalitanyi

2023

TAPR

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The object of this research is the role of leadership in the Fintech business during change which is prompted by digital transformation. The financial sector is going through fundamental changes because of the emergence of new digital technologies. The digital transformation in the financial sector is largely being driven by Fintech. As leadership plays a fundamental role in managing change, it is essential to understand their role and whether the traditional leadership styles are still relevant in the digital era. Interviews were used to collect data from ten participants who are managers responsible for change in a Fintech firm under study. The study adopted purposive sampling to identify managers with relevant experience in change management and digital transformation. The findings of the study indicate that managers are still using the old or traditional management approach and leadership style to manage change in the digital era. In addition, the firm’s leadership understands the importance of including organizational members in the planning and implementation of change. In addition, buy-in was found to be essential as leaders acknowledged its significance. It was also indicated that some of the roles in the traditional leadership style are still relevant in the digital era as they are blended with the digital leadership style. The leadership of the Fintech understudy are recommended to embrace the new digital leadership style which requires them to understand the demands of the digital era to survive and be successful in the contemporary business environment. Moreover, the firm is recommended to examine digital leadership, which is a new concept of leadership in the digital era. Current literature suggests that this new leadership concept is effective when an organization is implementing digital transformation. Digital leaders are expected to have networking intelligence as an essential element that enables them to build networks.

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“…It can be concluded that the organisation understudy is using WhatsApp because of its benefits and advantages of being cost-effective and its capability of delivering messages instantly. Malgas and Henrie (2017) posit that organisations should use communication to explain and promote the planned change initiatives among employees. In addition, the authors suggest that leadership should enable effective two-way communication of the change and give a timely response to issues that arise during change.…”

Section: How Change Is Communicated In the Organisationmentioning

confidence: 99%

“…In addition, the authors suggest that leadership should enable effective two-way communication of the change and give a timely response to issues that arise during change. Moreover, the conversations enhance employees' participation in the organisation and facilitate consensus if there are areas of disagreement (Malgas and Henrie, 2017).…”

Section: How Change Is Communicated In the Organisationmentioning

confidence: 99%

The Role of Leadership in Managing Change

Musaigwa

2023

IRMM

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Organisational change is a sophisticated and challenging process. As a result, many organisations that embark on change initiatives fail to achieve their intended goals and sometimes change leads to high costs, which undermine its benefits. However, despite these challenges, it is becoming increasingly important for organisations to embrace change for their survival and success owing to the dynamic and rapidly changing business environment caused mainly by technological advancement. This research aimed to investigate the role of leadership in managing change. The study employed a qualitative approach and drew a sample of 10 participants who are department managers. These candidates perform managerial and leadership responsibilities in the organization understudy. The study employed purposive sampling and thematic analysis to analyse the data. The findings suggested that leadership plays a fundamental role in change management. The leadership roles found include motivating employees, creating a vision for change, communicating change, planning for change, creating a conducive environment for change, getting employees’ buy-in and leading staff by example.

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Communication of Change Management: Variation Based on Recipients’ Position in the Organization: A Case Study

Cited by 4 publications

References 18 publications

Investigating the role of leadership in managing change at Riskflow Group: a case of Riskflow Group

Investigating the role of leadership in managing change at Riskflow Group: a case of Riskflow Group

Examining the leadership approaches adopted by Fintech management when implementing organizational change prompted by digital transformation

The Role of Leadership in Managing Change

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