Communication in health care teams

Dartiguelongue, Juan B; Cafiero, Pablo

doi:10.5546/aap.2021.eng.e589

Cited by 5 publications

(2 citation statements)

References 23 publications

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“…“Communications in Health Care Teams” addressed the role of communication as one of the core factors for sustaining safety and quality, especially among health care teams. ( 12 ) In fact, communication failures among HCPs are among the leading causes of medical errors and patient harm which resulted in a joint commission patient safety goal committed to improving communication. ( 13 )…”

Section: Discussionmentioning

confidence: 99%

A Qualitative Analysis of Older Adults’ Views of Healthcare Provider Attributes and Communication Skills

Stewart

Hanke

Kucemba

et al. 2022

Journal of Patient Experience

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Understanding factors that improve patients’ healthcare experiences are essential for healthcare providers (HCPs) caring for older adults (OAs). Previous data supports that effective patient-centered care leads to a better understanding of patients’ experiences, values, and preferences. The aim of this study was to evaluate OAs views of HCPs attributes and communication skills to better understand patient's views about their HCP interactions. Qualitative analysis of the data revealed five key themes that emerged: professionalism, patient rapport, patient-centered care, empathy, and communication. Addressing and optimizing performance in these areas could improve patient experiences and support enhanced training for healthcare students.

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Section: Discussionmentioning

confidence: 99%

A Qualitative Analysis of Older Adults’ Views of Healthcare Provider Attributes and Communication Skills

Stewart

Hanke

Kucemba

et al. 2022

Journal of Patient Experience

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“…Promoting the development of communication skills is essential for safe, compassionate, and high-quality care. Such commitment ensures the dialog and interaction between medical professionals and other disciplines, which will inevitably affect the wellbeing of the patients and their families (37) . One of the main obstacles to providing safe and high-quality healthcare in a medical facility is working alone and having little or no communication inside and among teams (38) .…”

Section: Discussionmentioning

confidence: 99%

Medical Errors Among Postgraduate Medical Students Joining The Iraqi and Arab Councils For Medical Specializations - Medical City Complex

Mahmood,

Kareem,

Abed

et al. 2023

Preprint

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BackgroundAll humans make mistakes. Unintentional medical mistakes affect patients and their families, but they can also have a negative behavioral, psychological and emotional impact on the involved healthcare practitioner or providers. These could include emotional distress, fear, feeling guilt and even depression.AimThis study aims to describe the events contributing to medical errors and the impact of these errors on behavior among postgraduate medical students joining the Iraqi and Arabic councils for medical specialty.Subjects and MethodsA cross-sectional study was conducted in Medical city complex, Baghdad, Iraq, by convenient sampling. Data were collected by a self-administered questionnaire form, which was given to all participants and retrieved at the same day. The questionnaire contains three sections (13 items), in the first section it mainly asks about personal information of the participant and their specialty, Second section contains the main question of the study which is whether they have been involved in a medical error or not, and the third section asks about the events and behavior that are related to those errors like the time of the error, the most important contributing factor, the strongest feeling that they felt after this error and the most obvious behavioral response after the error.ResultsThe total number of participants was 200 individuals. 111 of them were juniors and 89 were senior doctors. Gender (p-value< 0.0001) was significantly associated with medical errors, notably males tended to be involved in medical errors more than females with a number of 46 (40.7%) compared to 21 (24.13%) respectively. there is statistically significant association between decreased navigation of social media applications during work hours for non-work and medical error (P value < 0.0001). Furthermore, specialty was significantly associated with medical errors (P value < 0.0001) as surgical specialty tended to be involve in medical errors more than medical specialty with a number of 34 (38.2%) compared to 33(29.7%) respectively.ConclusionDistraction of attention was the most contributing factor behind medical errors. Emotional distress was the most common feeling experienced by participants. Increasing vigilance was the most behavioral response among participants following their involvement in medical errors. Furthermore, male doctors tend to be involved in medical errors more than female doctors. Surgical specialty tends to be involved in medical errors more than medical specialty.

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A Brief Patient-Recorded Audio File Called TIMS (This Is My Story) Improves Communication and Empathy for Healthcare Teams in the Hospital

Tracey,

Wilson,

et al. 2024

Journal of Patient Experience

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Our objective was to assess the impact of a 4-question patient audio interview (this is my story [TIMS]) on medical staff empathy and communication with hospitalized patients and loved ones. We recorded a 4-question audio interview with patients and posted it to the electronic health record. We used a cross-sectional, mixed methods design to pilot this patient version of the TIMS intervention. To evaluate the intervention we collected a brief evaluation survey and conducted semistructured interviews with medical staff. Fifty-three participants responded to our TIMS evaluation survey. Fifty of 51 respondents reported the TIMS file contained useful information. Twenty-four respondents reported listening to the file decreased their distress. Most responded that they either did not have distress or the TIMS file did not change their distress. Of concern, 3 people reported that listening to the file increased their distress. Importantly, most respondents reported feeling greater empathy for the patient after listening (53%) and most reported listening improved their communication with family members (63%, n = 9/13). Qualitative analysis revealed most participants had positive impressions about TIMS. We conclude that empathy and communication were both improved with use of the 4-question TIMS recording.

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Communication in health care teams

Cited by 5 publications

References 23 publications

A Qualitative Analysis of Older Adults’ Views of Healthcare Provider Attributes and Communication Skills

A Qualitative Analysis of Older Adults’ Views of Healthcare Provider Attributes and Communication Skills

Medical Errors Among Postgraduate Medical Students Joining The Iraqi and Arab Councils For Medical Specializations - Medical City Complex

A Brief Patient-Recorded Audio File Called TIMS (This Is My Story) Improves Communication and Empathy for Healthcare Teams in the Hospital

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