Communication competence and resilience are modifiable factors for burnout of operating room nurses in South Korea

Abstract

Background Burnout negatively impacts the personal and professional life of nurses. Job stress and resilience have been determined to be associated with nurse burnout. Given the importance of communication competence in operating room (OR) nurses, the associations of job stress, resilience, and communication competence with burnout have not been examined. Purpose To determine the relationships of job stress, resilience, and communication competence to burnout of OR nurses in South Korea. Methods This was a cross-sectional, descriptive study of 146 OR nurses. A series of self-reported questionnaires was used to assess job stress, resilience, communication competence, and burnout. Pearson correlation coefficient and a hierarchical linear regression were used for data analysis. Results Communication competence was correlated with resilience (r = 0.65, p < .001) and burnout (r = -0.44, p < .001), and resilience was correlated with burnout (r = -0.48, p < .001). Resilience (β = -0.22, p = .027) and communication competence (β = -0.33, p < .001) were associated with burnout of OR nurses in a hierarchical linear regression (F = 6.28, p < .001). Conclusions Increased resilience and communication competence were associated with lower burnout of perioperative nurses. To prevent and reduce burnout of OR nurses, it is necessary to develop and implement a program targeting for communication competence and resilience. Implications for nursing management Nurse leaders should provide programs fostering communication competence and resilience to OR nurses and encourage them to actively participate in such job trainings.

Analysis of Factors Affecting Psychological Resilience of Emergency Room Nurses Under Public Health Emergencies

“…Inefficient communication and coordination. Communication competence was positively correlated with resilience of nurses from operation rooms, 53 and our study revealed that its importance spread from operation rooms to emergency rooms. Efficient communication not only facilitates smooth move of work and the subsequent reduced workload, but also relieves psychological stress.…”

Intercultural communication competence and job burnout in MNC employees: the mediation role of job stress

“…Age, sex, nationality, education, marital status, number of children, and salary were selected as control variables. The selected control variables are general characteristics and were found to be related to job burnout ( Bhanugopan and Fish, 2006 ; Lee et al, 2022 ). For measuring age, participants were asked to fill “the year of your birth” question.…”

“… Ulrey and Amason (2001) found a negative association between healthcare providers’ intercultural communication effectiveness and their levels of anxiety in a survey of the employees of a large healthcare system, which included two hospitals and four clinics. Lee et al (2022) conducted a survey on 146 nurses working in the operating room (OR) in South Korea and verified that communication competence was adversely associated with burnout among OR nurses after controlling for other factors related to burnout. Babin et al (2012) examined burnout from a communication perspective and found communication competence will predict the extent to which participants report experiencing job burnout.…”

Nurse Resiliency and Health in Practicing Nurses Before and During COVID-19

“…23 Finally, communication is essential to lower burnout and increase resilience. 24 Providing a safe space for effective dialogue is key to garner why nurses often perceive their workload as too much and why they often think of quitting their job. It is not surprising these study variables significantly worsened during the pandemic.…”