Communication and Flexibility in Aircrews Facing Unexpected and Risky Situations

Methods to Evaluate Pilots’ Cockpit Communication: Cross-Recurrence Analyses vs. Speech Act–Based Analyses

“…Previous research in the aviation domain indicates that effective crew communication addresses critical components of a crew’s task and teamwork and promotes shared situation models. Effective crews tend to talk more about the problem that they face and their response to it than do poorly performing crews (Bourgeon, Valot, & Navarro, 2013; Helmreich & Foushee, 2010; Krifka, Martens, & Schwarz, 2004; Mjos, 2001; Mosier & Fischer, 2010; Sexton & Helmreich, 2000). In particular, successful teams are more likely than unsuccessful teams to state their plans, refer to changes in task assignment, and articulate expectations and beliefs about future situations (Gillan, 2003; Mosier & Fischer, 2010; Orasanu & Fischer, 1992).…”

Fiabilización de las decisiones en la sala de control de una central nuclear: el papel de la argumentación en la resolución colectiva de problemas

“…Pero son muy pocos los estudios que han examinado la actividad argumentativa en situación dinámica, como en el ámbito medico (Hagler & Brem, 2008;Lu & Lajoie, 2008) o en la aeronáu-tica (Bourgeon, Valot, & Navarro, 2013). Sin embargo, ninguno propone un modelo de la argumentación en situación dinámica en el cual basarse.…”

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“…Apenas alguns raros estudos examinaram a atividade argumentativa em situação dinâmica, no domínio da medicina (Hagler & Brem, 2008;Lu & Lajoie, 2008) ou ainda da aeronáutica (Bourgeon, Valot, & Navarro, 2013). Não obstante, nenhuma delas propõe um modelo de argumentação em situação dinâmica que possa servir de referência.…”