Communication and counselling oncology patients—are diagnostic radiographers adequately supported in this role?

A small scale qualitative study to investigate the interaction between psychiatric patients and diagnostic radiographers in one Irish hospital☆

“…The interviewee also commented on how they felt that they were not sure how to deal with the situation and also commentated on how this interaction made them feel. This correlates with previous research [15] findings that sixty four percent of radiographers feel stressed when presented with an angry patient. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 This may demonstrate a lack of confidence in their abilities on the interviewee's part and conveys the possible need for some extra training in this area.…”

Understanding the humanistic interaction with medical imaging technology

“…15.0 Communication (Murray and Stanton, 1998) As mentioned in the CT interviews, any attempt to interpret the patients' nonverbal communication was considered to be potentially misleading and was The second method of coping, which was common in all sample groups, was for patients to close their eyes. The reasons behind this seemed to vary, for one interviewee it took his mind off the reality of the situation (MRMALE1 1(2A)) but for another (MRFEM12(2A)), who had been instructed to close her eyes, it meant that it appeared to be much brighter inside the scanner.…”

“…It was very concerning to find that some radiographers' abilities to communicate and interact with patients were considered inadequate (Murray andStanton, 1998, Emrick, 1999). Many authors (Barley, 1986(Barley, ,1990Witz, 1992) identified two distinct types of `images' in the radiology department; the physical image of the patient and the professional's image of `self. '…”

“…15.0 Communication (Murray and Stanton, 1998) Recognising what should be coded as communication was a difficult task.…”

“…15.0 Communication (Murray and Stanton, 1998) Communication was another attribute that could have been analysed under many diverse codes. There was however a concerted effort to code direct communication issues within the transcripts.…”