Communication accommodation theory: Past accomplishments, current trends, and future prospects

Giles, Howard; Edwards, America L.; Walther, Joseph B.

doi:10.1016/j.langsci.2023.101571

Cited by 18 publications

(9 citation statements)

References 112 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A quantitative analysis of the relative efficacy and consequences of these alternative practices will appear in a forthcoming paper. For now, we simply wish to note that although arising from a very different observational and methodological foundation, these results offer additional support for the claims and basic of thrust of CAT for policing, particularly for settings and occasions involving racial mistrust (see Dixon et al, 2008; see also the discussion of nonaccommodation in Giles et al, 2023), while also advancing how researchers can address communicative dilemmas in this domain.…”

Section: Discussionmentioning

confidence: 80%

“…A related approach emerging from communication accommodation theory (or CAT, Giles et al, 2012, p. 408), offers a more fine-grained specification of the communicative practices likely to "promote feelings of trust which, in turn, increased civilians' reported willingness to comply and cooperate with law enforcement" using quantitative content analyses of video recordings of actual police interactions (see also, Dixon et al, 2008). The CAT approach advises officers to vary their "communicative behavior to accommodate where they believe others to be …" with the aim of fostering a "climate" in which persons "listen to one another, take the other's views into account, and explain things in ways that 'sit right' with their partner" and encourages "pleasantness, politeness, and respect" (Giles et al, 2012, p. 408; see also Giles, 2023 for a review of research using CAT across settings and domains).…”

mentioning

confidence: 99%

See 1 more Smart Citation

Sequential Standoffs in Police Encounters With the Public

Raymond,

Chen,

Whitehead

2023

Journal of Language and Social Psychology

View full text Add to dashboard Cite

Research on interactions involving police officers foregrounds the importance of their communicative practices for fostering civilians’ perceptions of police legitimacy. Building on this research, we describe a pattern of conduct that is a recurrent source of trouble in such encounters, which we call sequential standoffs. These standoffs emerge when two parties persistently pursue alternative courses of action, producing a stalemate in which neither progress in, nor exit from, either course of action appears viable. They are routinely resolved by officers (re)casting civilians’ pursuit of one course of action as constituting resistance to the officers’ proposed course of action, and thus as warranting officers’ use of coercive violence to resolve the stalemate. In some cases, however, officers resolve standoffs cooperatively using sequentially accommodative methods. We consider how these findings advance approaches to communicative dilemmas in policing, and their broader significance for scholars of social interaction, and of the interactional organization of conflicts.

show abstract

Section: Discussionmentioning

confidence: 80%

mentioning

confidence: 99%

Sequential Standoffs in Police Encounters With the Public

Raymond,

Chen,

Whitehead

2023

Journal of Language and Social Psychology

View full text Add to dashboard Cite

show abstract

“…During primary-cycle coding, we conducted line-by-line open coding of a subset of transcripts and developed an initial coding scheme consisting primarily of descriptive codes (e.g., who and what) and in vivo codes (i.e., exact words and phrases used by participants). During secondary-cycle coding (Tracy, 2020), we drew on sensitizing concepts from the language attitudes literature (e.g., competence and warmth; Dragojevic et al, 2021) and CAT (e.g., accommodation and nonaccommodation; Giles et al, 2023) to develop analytic second-level codes, which we used to hierarchically organize first-level codes into groups. Throughout, we used the constant comparative method (Charmaz, 2014), modifying existing codes and adding new codes or subcodes to capture the range of data.…”

Section: Discussionmentioning

confidence: 99%

“Where Are You From?” Language Attitudes and (Non)Accommodation During Native–Nonnative Speaker Interactions in Germany

Petrou,

Dragojevic

2023

Journal of Language and Social Psychology

View full text Add to dashboard Cite

Guided by the language attitudes literature and communication accommodation theory (CAT), we conducted semistructured interviews with nonnative-accented speakers in Germany to explore how they experience, interpret, and react to everyday communicative interactions with native German speakers. Irrespective of their demographics, nonnative speakers consistently expressed that native speakers construed them as foreigners and ascribed them negative stereotypic traits. Nonnative speakers reported experiencing both accommodation and nonaccommodation during their interactions with native speakers, but reports of the latter—especially underaccommodation—were more frequent. Although nonnative speakers associated their interactions with native speakers with positive affect overall, they also reported experiencing considerable emotional distress due to frequent communication difficulties and native speakers’ nonaccommodative moves, which they responded to in a variety of ways (e.g., self-blame and social withdrawal). Our findings offer several insights about native–nonnative speaker interactions from the latter's perspective and contribute to both the language attitudes and CAT literatures.

show abstract

“…Communication theories such as Social Exchange Theory and Communication Accommodation Theory provide valuable insights into how language proficiency influences interpersonal interactions within multilingual couples (Giles et al, 2023). Social Exchange Theory helps elucidate how individuals may exchange linguistic resources, such as language support or translation assistance, within the relationship (Wong et al, 2023).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

The impact of language proficiency on therapy outcomes in multilingual couples: A conceptual framework for research

Mary Omoboye,

Nkechi Emmanuella Eneh,

Mwuese Celestina Titor-Addingi

2024

World J. Adv. Res. Rev.

View full text Add to dashboard Cite

In an increasingly interconnected world, the dynamics of relationships are undergoing significant transformations, particularly within multilingual couples where language proficiency plays a crucial role. This review presents a conceptual framework aimed at exploring the intricate interplay between language proficiency and therapy outcomes in such relationships. Understanding the impact of language proficiency on therapy outcomes necessitates a multidimensional approach. Firstly, it requires an examination of the linguistic competencies of each partner within the relationship. Proficiency in multiple languages can influence communication patterns, affective expressions, and the negotiation of conflicts, thereby shaping the therapeutic process. Additionally, cultural factors intertwined with language proficiency further contribute to the complexity of therapeutic dynamics within multilingual couples. Furthermore, this conceptual framework emphasizes the importance of considering the socio-linguistic context in which therapy takes place. The power dynamics associated with language use, including dominance, fluency, and language preference, can significantly influence the efficacy of therapeutic interventions. Moreover, language barriers may hinder the expression of emotions and the resolution of conflicts, posing unique challenges to the therapeutic process. Moreover, the framework underscores the significance of therapist competence in navigating linguistic and cultural diversity within multilingual couples. Therapists must possess not only linguistic proficiency but also cultural sensitivity and awareness to effectively address the unique needs and challenges faced by these couples. Culturally responsive therapeutic approaches, such as multilingual therapy modalities and language mediation techniques, can facilitate a more inclusive and effective therapeutic process. This conceptual framework offers a comprehensive lens through which to examine the impact of language proficiency on therapy outcomes in multilingual couples. By acknowledging the complex interplay between language, culture, and therapy, researchers and practitioners can better understand and address the unique needs of these couples, ultimately enhancing the efficacy and inclusivity of therapeutic interventions.

show abstract

Communication accommodation theory: Past accomplishments, current trends, and future prospects

Cited by 18 publications

References 112 publications

Sequential Standoffs in Police Encounters With the Public

Sequential Standoffs in Police Encounters With the Public

“Where Are You From?” Language Attitudes and (Non)Accommodation During Native–Nonnative Speaker Interactions in Germany

The impact of language proficiency on therapy outcomes in multilingual couples: A conceptual framework for research

Contact Info

Product

Resources

About