Communal solidarity in extreme environments: The role of servant leadership and social resources in building serving culture and service performance

Christensen-Salem, Amanda; Zanini, Marco Tulio; Walumbwa, Fred O.; Parente, Ronaldo; Peat, Daniel M.; Perrmann-Graham, Jaclyn

doi:10.1016/j.jbusres.2021.07.017

Cited by 29 publications

(16 citation statements)

References 73 publications

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“…Global economic structures are being reshaped by the effects of technological changes, altering the way businesses operate, trade commodities, invest money, and create new products. The ability to think creatively and innovatively is now essential for today's businesses to remain viable and prosper (Bauer et al, 2019;Christensen-Salem et al, 2021). Employees and managers have a crucial role in developing and maintaining creative and innovative organizational processes (Ruiz-Palomino and Zoghbi-Manrique-de-Lara, 2020).…”

Section: Introductionmentioning

confidence: 99%

How Does Servant Leadership Influences Creativity? Enhancing Employee Creativity via Creative Process Engagement and Knowledge Sharing

et al. 2022

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Grounding on social exchange theory and using the creative process engagement as a lens, this article study investigates the influence of servant leadership on employee creativity. In addition, the research examines the role of knowledge sharing in the link between servant leadership and employee creativity. Time lag method was used to collect the data from 242 employees and 57 managers employed in Chinese publicly listed companies. The data collection was divided into two parts. The subordinates were asked to rate servant leadership, their creative process engagement behavior, and knowledge sharing. The supervisors were asked to rate their associates regarding employee creativity. According to the results, employees creative process engagement behaviors mediated servant leadership and employees’ creativity. In addition, the link between servant leadership and employees’ creativity was strengthened by knowledge sharing. A detailed model is also provided, highlighting the significance of leadership, work engagement, knowledge sharing in fostering employee creativity in the Asian environment.

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Section: Introductionmentioning

confidence: 99%

How Does Servant Leadership Influences Creativity? Enhancing Employee Creativity via Creative Process Engagement and Knowledge Sharing

et al. 2022

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“…(2017) found that resources and supportive culture were both significant predictors of team performance. Christensen-Salem et al. (2021) proved that having a positive team service culture will help improve team service results.…”

Section: Resultsmentioning

confidence: 99%

“…Moreover, Jin et al (2017) found that resources and supportive culture were both significant predictors of team performance. Christensen-Salem et al (2021) proved that having a positive team service culture will help improve team service results. These three countries (Brunei, Indonesia, Malaysia) have found that organisational learning has a substantial influence on sustained performance (Iqbal et al, 2020).…”

Section: 2mentioning

confidence: 99%

The impact of digital leadership on sustainable performance: a systematic literature review

Khaw

Teoh

Khalid

et al. 2022

JMD

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PurposeIn today's constantly changing workplace, leaders encounter new challenges consequent to rising digitization. Tackling these problems effectively requires digital leadership, a prominent idea in discussions about what abilities the managers need to be developed in the digital age. The study analyses the leadership elements needed and determines the impact of digital leadership on sustainable performance. The aim of this systematic literature review (SLR) is to identify the relationship between digital leadership concepts and leadership development by proposing digital leadership for management development to ensure sustainable performance in an organisation.Design/methodology/approachROSES (RepOrting Standards for Systematics Evidence Syntheses) was used as the publication standard for this systematic literature review, which incorporated a variety of research approaches. For this study's article selection, one of the most important scientific databases, Scopus, was used. Only articles published between 2001 and 2021 were reviewed. The focus of the article was on digital leadership and performance.FindingsThis review identified five main themes: leadership styles, measurements of leadership, antecedents to good leadership, outcomes of good leadership and gaps in current research areas. An additional ten sub-themes were derived from the five primary topics.Originality/valueThis paper systematically reviewed two decades of literature related to digital leadership and its impact on sustainable performance. The findings allow leaders to better understand the leadership trend and develop appropriate leadership practices to overcome future challenges for sustainable performance.

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“…They also miss the community service orientation, which is critical to the public sector. Servant leaders instill service orientation in employees and the organization culture to maximize community well-being-the hallmarks of the public service profession (Christensen-Salem et al, 2021;Walumbwa et al, 2010Walumbwa et al, , 2018Wang et al, 2018). Such leaders have also been found to achieve a variety of employee outcomes across different types of settings (Beck, 2014;Bentein et al, 2022;Eva et al, 2019;Klijn et al, 2020;Lee et al, 2020;Liden et al, 2015;Liu et al, 2015;Schwarz et al, 2016;van Meerkerk & Edelenbos, 2018), even after controlling for the influence of other related leadership behaviors, such as authentic, ethical, and transformational leadership behaviors (Hoch et al, 2018).…”

Section: Genesis Of Servant Leadershipmentioning

confidence: 99%

Antecedents and consequences of servant leadership in local governance: Evidence from three case studies

Awasthi

Walumbwa

2022

Public Administration Review

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Although servant leadership has emerged as an important community-oriented leadership approach that is desirable for public organizations, relatively less research attention has been devoted to understanding its antecedents as well as its organizational and community-level consequences. Drawing on selfcategorization and stakeholder theories, this study investigates the antecedents and consequences of servant leadership in local government agencies using a comparative analysis of three case studies (two counties and a city). Findings highlight two frameworks of antecedents and consequences of servant leadership in local governance: (1) the underlying mechanisms-translating antecedents into servant leadership and (2) the intervening mechanisms-translating as organizational and community-level consequences of servant leadership. These findings have implications for both public sector leadership theory and practice. Theoretically, servant leadership emerges as an inclusive approach that fosters stakeholder engagement and community prosperity in local governments. Practically, the findings suggest a pathway for utilizing servant leadership as an instrument for potential selection, training, succession planning, and servant leadership development in local government managers. Evidence for practice• Antecedents such as servant identity and moral potency are vital to develop local government managers and employees as servant leaders. • Servant leadership framework for local governance consists of five dimensions:(1) empathy and concern for people, (2) behaving ethically, (3) conceptual skills, (4) creating value for the community, and (5) follower centric dimensionsputting subordinates first, empowerment, and helping subordinates grow and succeed. • Servant leaders utilize listening, communication, and negotiation to achieve organizational and community service goals in local government organizations. • Servant leadership is a community focused approach which is inclusive to the interests and concerns of both internal as well as external stakeholders in local government organizations. This results in building trust and sustainable partnerships with stakeholders and overall community well-being and prosperity.

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Communal solidarity in extreme environments: The role of servant leadership and social resources in building serving culture and service performance

Cited by 29 publications

References 73 publications

How Does Servant Leadership Influences Creativity? Enhancing Employee Creativity via Creative Process Engagement and Knowledge Sharing

How Does Servant Leadership Influences Creativity? Enhancing Employee Creativity via Creative Process Engagement and Knowledge Sharing

The impact of digital leadership on sustainable performance: a systematic literature review

Antecedents and consequences of servant leadership in local governance: Evidence from three case studies

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