Commercial products for CSCW

Abstract

If we had to pick one phrase to sum up the discussion that took place at the CSCW commercial products panel it would be "change takes time" --- change not only in technology but also in the way people behave. All of the panelists remarked that the nature of CSCW products requires change --- in technology, in how people work and in how people think. All of this requires time. We have to be realistic when assessing how long it takes for CSCW products to catch on in the commercial market. Change is happening, it is just happening slowly and on many different levels.