Combining Balanced Scorecard and Data Envelopment Analysis to Design Performance Measurement for Supply Chain Actor and Regulator: A Case Study in Innovative Product in Indonesia
Abstract:Abstract. This research is a sequel of the authors' earlier conducted researches in the fields of identifying the key performance indicator for actors and regulators. In the previous study, authors proposed a model based on Balanced Scorecard perspective, by integrating process based on SCOR into the internal business processes and incorporated the role of regulators in each perspective. This model referred as B-S-Rc model (Balanced Scorecard-SCOR-Regulator contribution). The weakness of this model is it has n… Show more
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