Colorectal cancer follow-up: Patient satisfaction and amenability to telephone after care

Beaver, Kinta; Wilson, Charlotte; Procter, D.; Sheridan, J.; Towers, Geoffrey D.; Heath, Jonathan; Susnerwala, Shabbir; Luker, Karen A.

doi:10.1016/j.ejon.2010.05.006

Cited by 43 publications

(47 citation statements)

References 23 publications

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“…The previous finding is in coherence with Beaver et al(2011) [40] in their study of colorectal cancer followup:Patient satisfaction and amenability to telephone after care. They stated that, high levels of satisfaction with the care delivered by colorectal nurse specialists and patient acceptance of telephone follow-up calls.…”

Section: As Regards To Satisfaction Level In Studied Patients'supporting

confidence: 87%

Patients' Satisfaction Level Regarding Chemotherapy Infusion Session for Breast Cancer

Talima

Abdel-Hakeim

Hamza

et al. 2018

IJND

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Background: Breast cancer is a major health problem in females worldwide. About 12% or one in eight woman's at risk to developbreast cancer during lifetime. Chemotherapy produces a harmful effect of patients' well-being. Patient satisfaction is avaluable aspect of healthcare organization and it is reflect on patients' outcomes. The aim of the study: to assess patients' satisfaction level regarding chemotherapy infusion session for breast cancer. Methods: A quasi-experimental research design was utilized in the current study. The study was conducted at center of radiation oncology and nuclear medicine outpatient clinic affiliated to Governments Cairo University Hospital, Egypt. Subjects: A purposive sample of one group of 174 adult breast cancer females undergoing first dose of chemotherapy. Tools of data collections: Four tools were used for data collection: 1) patients' demographic characteristics 2) Interview questionnaire sheet 3)OUT PATSAT35 satisfaction questionnaire, and4)A telephone follows up call script.Results: revealed that, there was a highly statistically significant improvement in total knowledge and satisfaction of patients' pre and post intervention (P>0.001).Conclusion: The current study concludes that, the implementation of the chemotherapy infusion instructions session had a statistically significant positive effect on improving patients' knowledge and satisfaction.Recommendation:The study recommended that, application of telephone follow up call in the oncology setting to assist patients to overcome ofchemotherapy side effect, give guidance and support, and increase patients' satisfaction.

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Section: As Regards To Satisfaction Level In Studied Patients'supporting

confidence: 87%

Patients' Satisfaction Level Regarding Chemotherapy Infusion Session for Breast Cancer

Talima

Abdel-Hakeim

Hamza

et al. 2018

IJND

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“…The majority of patients believed that evaluation for recurrence was the most important reason for follow up[25, 32]. Patients valued receipt of tangible information regarding their disease and surveillance[22, 39], and desired providers to review the information with them, including the nature of tests and frequency of visits[39]. When examined, issues of access to care and frequency of visits were satisfactory[19, 31, 36].…”

Section: Resultsmentioning

confidence: 99%

“…Patients felt they were not encouraged to ask questions and did not receive satisfactory answers, with most noting that physicians lack knowledge of how CRC affects quality of life[19]. Patients were dissatisfied with available information regarding how treatment would affect their body and sexuality, communication between providers and the extent to which their family was included and considered in care planning[22]. Some patients experienced anxiety and stress associated with follow-up[29, 33]; concern over cancer recurrence was worse among patients with young children[34].…”

Section: Resultsmentioning

confidence: 99%

A systematic review of patient perspectives on surveillance after colorectal cancer treatment

et al. 2017

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Purpose Surveillance after colorectal cancer (CRC) treatment is routine, but intensive follow-up may offer little-to-no overall survival benefit. Given the growing population of CRC survivors, we aimed to systematically evaluate the literature for the patient perspective on 2 questions: (1) How do CRC patients perceive routine surveillance following curative treatment and what do they expect to gain from their surveillance testing or visits? (2) Which providers (specialists, nursing, primary care) are preferred by CRC survivors to guide post-treatment surveillance? Methods Systematic searches of PubMed MEDLINE, Embase, the CENTRAL Register of Controlled Trials, CINAHL and PsycINFO were conducted. Studies were screened for inclusion by 2 reviewers, with discrepancies adjudicated by a third reviewer. Data were abstracted and evaluated utilizing validated reporting tools (CONSORT, STROBE, CASP) appropriate to study design. Results 3691 citations were screened, 91 full-text articles reviewed, and 23 studies included in the final review, 15 quantitative and 8 qualitative. Overall, 12 studies indicated CRC patients perceive routine surveillance positively, expecting to gain reassurance of continued disease suppression. Negative perceptions described in 6 studies included anxiety and dissatisfaction related to quality of life or psychosocial issues during follow-up. Although 5 studies supported specialist-led care, 9 studies indicated patient willingness to have follow-up with non-specialist providers (primary care or nursing). Conclusions Patients’ perceptions of follow-up after CRC are predominantly positive, although unmet needs included psychosocial support and quality of life. Implications for Cancer Survivors Survivors perceived follow-up as reassuring, however, surveillance care should be more informative and focused on survivor-specific needs.

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“…Today, by using telenursing caring methods, nurses are able to take measures such as monitoring patient, educating, consulting, following up, collecting data, nursing interventions, managing pain, and supporting patient (Peck 2005). Studies show that telephone counselling of nurse with the patient after discharge is a useful program (besides the treatment) which can be considered in patients with cancer (Beaver et al 1999;Beaver et al 2011). Patient's follow-up care through telephone is a helpful way which not only supports the patient after discharge but also helps the nurse continue patient's care and education (Zhang et al 2012).…”

Section: Introductionmentioning

confidence: 99%

Effect of Telephone Counseling (Telenursing) on the Quality of Life of Patients with Colostomy

Iraqi

Ahmadi

2016

JCCNC

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Background: The number of patients with colostomy is increasing every day. Caring of patients with colostomy after operation should be based on different aspects of their quality of life (QoL). This study was conducted to determine the effect of telephone counselling (telenursing) by nurses on the QoL of patients with permanent colostomy. Methods: This research was a randomized clinical trial study with the control group. It was conducted on the patients referring to Iranian Ostomy Society, Tehran, Iran. At first, a total of 70 patients with permanent colostomy were selected by convenience sampling method and then randomly assigned in the experimental group (with telephone counselling) and control group. Patients in both groups followed training sessions as usual and participated in it. Data collection tool was City of Hope-quality of life-Ostomy questionnaire. QoL was measured at the beginning of the intervention and then 16 weeks later. Statistical data were analyzed using descriptive statistics, paired t test, independent t test, and analysis of covariance. Data analysis was performed by SPSS version 22. Results: After telephone counseling, significant differences were observed between two groups with regard to physical (P=0.007), mental (P˂0.001), and social (P˂0.001) aspects of patients' QoL. Regarding the spiritual aspect of QoL, no significant difference was found between two groups (P=0.111) after telephone counselling. All in all and compared with the control group, telephone counselling was significantly effective on the patients' QoL (P˂0.001). Conclusion: Based on the results, telephone counselling was effective on physical, mental, and social aspects of patients' QoL and can be used to improve the QoL and health of the patients with colostomy. In this regard, nurses as the main members of the health staff can use telephone counselling program to help their patients.

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Colorectal cancer follow-up: Patient satisfaction and amenability to telephone after care

Cited by 43 publications

References 23 publications

Patients' Satisfaction Level Regarding Chemotherapy Infusion Session for Breast Cancer

Patients' Satisfaction Level Regarding Chemotherapy Infusion Session for Breast Cancer

A systematic review of patient perspectives on surveillance after colorectal cancer treatment

Effect of Telephone Counseling (Telenursing) on the Quality of Life of Patients with Colostomy

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