“…Recent research has found that grief management messages high in person centeredness are generally experienced as more helpful than those low in person centeredness (Rack et al, 2008; Servaty‐Seib & Burleson, 2007). There is, however, growing evidence that recipient responses to grief management efforts vary as a function of helper characteristics, situational factors, and recipient characteristics (Knight, Elfenbein, & Messina‐Soares, 1998; Pennebaker, Mayne, & Francis, 1997; Range, Kovac, & Marion, 2000; Range, Walston, & Pollard, 1992; Suitor & Pillemer, 2000; Zech, Rime, & Nils, 2004). Study 1 sought to address our hypotheses and research question by determining whether differences in processing grief management messages (indexed by the degree of discrimination in evaluations of LPC and HPC messages) could be explained in terms of factors related to processing ability and motivation (i.e., cognitive complexity, degree of emotional upset).…”