PurposeAims to outline the issues and debates about a five‐week fully online staff development programme piloted in the University of Paisley, Scotland.Design/methodology/approachA case study was the approach taken.FindingsThe programme was designed to introduce lecturers to the theoretical and pedagogical issues surrounding online tutoring, while allowing them to get to grips with the delivery technology. The programme also provided academic staff with the opportunity to explore their attitudes towards using Computer‐Mediated Communications (CMC) in their teaching and to reflect on how they could utilise it to enhance their face‐to‐face teaching activities. Staff found the programme challenging but they also appreciated the opportunity to take part. Some reported feeling much more confident about using the technology.Originality/valueProvides information on a programme designed to introduce face‐to‐face lecturers to the theoretical and pedagogical issues surrounding online tutoring while allowing them to become familiar with the technology.