Collective intelligence in teams: Contextualizing collective intelligent behavior over time

Abstract

Collective intelligence (CI) in organizational teams has been predominantly understood and explained in terms of the quality of the outcomes that the team produces. This manuscript aims to extend the understanding of CI in teams, by disentangling the core of actual collective intelligent team behavior that unfolds over time during a collaboration period. We posit that outcomes do support the presence of CI, but that collective intelligence itself resides in the interaction processes within the team. Teams behave collectively intelligent when the collective behaviors during the collaboration period are in line with the requirements of the (cognitive) tasks the team is assigned to and the (changing) environment. This perspective results in a challenging, but promising research agenda armed with new research questions that call for unraveling longitudinal fine-grained interactional processes over time. We conclude with exploring methodological considerations that assist researchers to align concept and methodology. In sum, this manuscript proposes a more direct, thorough, and nuanced understanding of collective intelligence in teams, by disentangling micro-level team behaviors over the course of a collaboration period. With this in mind, the field of CI will get a more fine-grained understanding of what really happens at what point in time: when teams behave more or less intelligently. Additionally, when we understand collectively intelligent processes in teams, we can organize targeted interventions to improve or maintain collective intelligence in teams.

A team‐centric metric framework for testing and evaluation of human‐machine teams

“…In human‐only teams, for instance, positive predictor‐response and moderating relationships have been found between team performance and a variety of collective properties, including collective orientation—,that is, the tendency and willingness to work collectively in team scenarios—in complex problem solving scenarios, 20 and team cohesion as both a predictor of performance and a moderating factor between efficacy and performance 21,22 . Beyond outcome analysis, there is also evidence that other desirable team attributes are better understood with a collective perspective; Janssens et al., for instance, provide evidence that collective intelligence is best observed and measured not only through task outcomes but through the team's interactions, which, in turn, depend on the team's organization and information flow 23 …”

“…21,22 Beyond outcome analysis, there is also evidence that other desirable team attributes are better understood with a collective perspective; Janssens et al, for instance, provide evidence that collective intelligence is best observed and measured not only through task outcomes but through the team's interactions, which, in turn, depend on the team's organization and information flow. 23 Keeping the team as our central point of analysis, the framework we develop ultimately identifies the critical elements that characterize teaming and lays out categories for metrics as an extension of that. In many cases, we provide precise definitions of specific metrics and measures, either with our own, new definition or using a prior source, although some of our metrics are left broadly defined as classes of potential metrics focused on a narrower factor or set of factors.…”

Ноосфера В. І. Вернадського І Умова Забезпечення В Людських Спільнотах «диктатури Розуму»

“…соціальним інтелектом, під яким розуміється «… -відносно стійка форма спільної розумової діяльності (здатності) людей, що виявляється в їх загальній творчості, виробленні і реалізації рішень, розумінні ними самих себе, інших людей і спільнот, навколишнього світу» [6]. Отже, саме соціальним, «інтегральним» [7] або ще «колективним» [8] інтелектом формується психологічноментальний фундамент взаємовідносин як між групами і спільнотами людей як в окремих державах, так і між множинами людей однієї державної спільноти з множинами інших державних спільнот.…”