Collaborative Quality Management

Akyüz, Göknur Arzu

doi:10.5772/20063

Cited by 2 publications

(1 citation statement)

References 26 publications

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“…Quality Management has expanded its principles to the entire supply chain to coordinate and integrate processes involving business activities and business structure (Robinson and Malhotra 2005;Akyuz 2011;Yoo and Cheong 2018). Supply Chain Quality Management implies a set of integrated systems that improve the performance of the links between the upstream supply chain with suppliers and the downstream supply chain with distributors and customers (Foster 2008;Batson and Mcgough 2007).…”

Section: Introductionmentioning

confidence: 99%

Analyzing Distribution Quality Management Performance Using Simulation And Design Of Experiments

Flórez¹,

Espinal²

2023

ECMS 2023 Proceedings Edited by Enrico Vicario, Romeo Bandinelli, Virginia Fani, Michele Mastroianni

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Distribution quality management performance in supply chains is a key issue for overall performance and competitiveness. This paper proposes a methodology for analyzing distribution quality management performance using simulation and design of experiments (DOE). This methodology has four steps: (i) Selection of variables, (ii) Determination of factors and levels, (iii) Performing the experimental simulation and (iv) Analysis of the results. The joint application of simulation and DOE allowed analyzing the effects of the independent variables on the distribution quality management performance. It was also possible to sort the independent variables according to the degree of impact on the response variable.

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