“…These improvements can be made by overcoming difficulties often experienced in resolving conflict (Holahan, Mooney, Mayer, & Finnerty-Paul, 2014), by building stronger relationships (Shen & Fluker, 2013), by building trust and sharing information (Pinjani & Palvia, 2013), by increasing the levels of engagement and participation (Monzani, Ripoll, Peiró, & Van Dick, 2014; Perry, Lorinkova, Hunter, Hubbard, & McMahon, 2013), and by understanding how to help teams make better decisions to support high performance (Bartelt, Dennis, Yuan, & Barlow, 2013; Verburg, Bosch-Sijtsema, & Vartiainen, 2013). It is known that traditional team skills are not sufficient for high-performance virtual-team members (Berry, 2011; Krumm, Terwiel & Hertel, 2013), so fostering team performance requires different ways of selecting, preparing, and developing individuals and teams in dispersed global settings (Bowers & Cannon-Bowers, 2014). Technological innovations in virtual worlds, gamification, and serious gaming are already being used to improve employee development and performance, learning management and feedback systems, and recruitment and selection practices.…”