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2022
DOI: 10.22381/jsme1012022
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Cognitive Decision-Making Algorithms in Data-driven Retail Intelligence: Consumer Sentiments, Choices, and Shopping Behaviors

Abstract: The ongoing COVID-19 pandemic is upending our lives and the global economy in ways unimaginable until recently. While the overall impacts are still difficult to quantify, ramifications are sure to be felt for decades to come. Providing secure, reliable, and affordable resources for all without causing devastating environmental consequences is perhaps the greatest challenge of the 21st century. But the pandemic has significantly altered dynamics and changed priorities. How is this impacting the quest for sustai… Show more

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Cited by 33 publications
(11 citation statements)
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“…On the basis of consumer segments, firms can ask some macro- and micro-influencers who charge considerably less to act as streamers to interact with high-power consumers, ultimately leading to greater reputation perception and more impulse purchase. By embracing the data-driven retail intelligence ( Klieštik et al, 2022 ), firms are able to maximize the effect of streamer popularity, optimizing the investment in streamers.…”
Section: Discussionmentioning
confidence: 99%
“…On the basis of consumer segments, firms can ask some macro- and micro-influencers who charge considerably less to act as streamers to interact with high-power consumers, ultimately leading to greater reputation perception and more impulse purchase. By embracing the data-driven retail intelligence ( Klieštik et al, 2022 ), firms are able to maximize the effect of streamer popularity, optimizing the investment in streamers.…”
Section: Discussionmentioning
confidence: 99%
“…Future studies thus are encouraged to retest our research model by collecting the data from different omnichannel retailers in other countries to validate the generalizability of the present study. Finally, as our main research purpose is to examine the factors that affect review helpfulness in the omnichannel retailing context, we did not examine the impacts of factors, such as consumer engagement ( Kliestik et al, 2022b ), expectations ( Hopkins, 2022 ), purchasing habit ( Watson, 2022 ), and behavioral intentions ( Kliestik et al, 2022a ) on review helpfulness. Therefore, future studies are encouraged to explore the effects of these factors on review helpfulness in the omnichannel retailing environment.…”
Section: Discussionmentioning
confidence: 99%
“…Future studies could consider other possible mitigating factors in the context of OHCs from another perspective. In addition, future research could explore the effects of data vulnerability in other research contexts, especially in relation to data-driven machine learning algorithms (e.g., Kliestik et al, 2022a , b ) and cognitive decision-making algorithms (e.g., Andronie et al, 2021 ; Pelau et al, 2021 ), which involve a large amount of personal data.…”
Section: Discussionmentioning
confidence: 99%