1994
DOI: 10.2466/pr0.1994.75.3f.1451
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Cognitive Complexity and Conformity: Effects on Performance in a Turbulent Environment

Abstract: A study exploring the effects of cognitive complexity and conformity on managers' adaptive performance in a turbulent environment is reported. Traditionally treated separately, complexity and conformity were examined jointly for 8 top managers of 6 different business units in the consumer banking industry. The results support an over-all positive effect of cognitive complexity on performance. Importantly, this effect is directly and also indirectly mediated by a lack of conformity. These results point out the … Show more

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Cited by 14 publications
(9 citation statements)
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“…Consistent with the psychology literature on ambiguity tolerance (see Frenkel-Brunswik, 1949; McLain, 2009), CEOs who tolerate ambiguity are expected to be more proactive and open to experimentation, suggesting that they would drive more immediate change in response to poor performance. Similarly, CEOs who possess greater cognitive complexity are expected to comprehend and integrate more frameworks when making decisions (McGill et al, 1994; Van Seggelen-Damen, 2013) and be better equipped to adapt to environmental changes (Bogner and Barr, 2000). Thus, when necessary, CEOs with greater cognitive complexity are expected to drive broader and more extensive strategic change.…”
Section: Literature Review and Development Of Hypothesesmentioning
confidence: 99%
“…Consistent with the psychology literature on ambiguity tolerance (see Frenkel-Brunswik, 1949; McLain, 2009), CEOs who tolerate ambiguity are expected to be more proactive and open to experimentation, suggesting that they would drive more immediate change in response to poor performance. Similarly, CEOs who possess greater cognitive complexity are expected to comprehend and integrate more frameworks when making decisions (McGill et al, 1994; Van Seggelen-Damen, 2013) and be better equipped to adapt to environmental changes (Bogner and Barr, 2000). Thus, when necessary, CEOs with greater cognitive complexity are expected to drive broader and more extensive strategic change.…”
Section: Literature Review and Development Of Hypothesesmentioning
confidence: 99%
“…Much of the conceptual complexity literature looks at the impact of complexity on levels of cooperation and conflict (e.g., Hermann, 1980, 1984; Kaarbo & Hermann, 1998). However, Levinson (1994), McGill et al. (1994), and others have looked at the effect of conceptual complexity on the adaptation of business entrepreneurs during uncertain periods of corporate crises or adverse economic conditions.…”
Section: The Management Of Exchange Rate Volatility and The Asian Finmentioning
confidence: 99%
“…At the contextual level, community-based organizations are increasingly challenged by environments subject to turbulence, complexity, and dynamism (Baker 1993;McGill et al 1994). These challenges can be organized at three scales: contextual, institutional, and individual.…”
Section: ᭤ Explaining Collaborationmentioning
confidence: 99%