Coevolution of digitalisation, organisations and Product Development Cycle

Roucoules, Lionel; Anwer, Nabil

doi:10.1016/j.cirp.2021.05.003

Cited by 14 publications

(3 citation statements)

References 243 publications

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“…While the adoption of digital technologies picked pace in the early 2000s, the original era of the start of digital transformations dates back to the late 1970s when businesses started incorporating computer-aided application in their operations. In the early 1990s, the enterprise resource planning and customer relationship management programs were invented with the aim of improving efficiency and productivity through the digitization of manual processes (Roucoules & Anwer, 2021). Later, in the late 1990s, eCommerce and online banking were introduced with the increase in the internet speeds.…”

Section: Introductionmentioning

confidence: 99%

Digitalization of Sustainable Business Practices and their Influence on Customer Experiences: A Systematic Review

Siampondo¹

2023

IJBS

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Purpose: Digitalization research is increasingly receiving interest among academics and researchers in recent years. The current systematic review provides a detailed analysis of fragmented literature on digitalization of business sustainable practices with the primary objective of structuring the boundary conditions for the investigation of the phenomenon. Methodology: The review applies a multi-dimensional framework for the synthesis and analysis of the research, and to discern the three primary thematic areas of digitalization including structural change and value creation, the use of digital technologies, and consumer behaviour. Based on the approach of the analysis of the articles, the adopted methodological framework was important in achieving the objectives of the review. Finding: The study found that the internal and external perspectives of digitalization research are applicable in the Business-to-Business (B2B) and Business-to-Customer (B2C) by promoting the adoption of sustainable business practices and improving collaborative and positive relationships with the consumers to enhance customer experience. Digitization of business practices has the potential of enhancing connectivity, promoting financial inclusion and improving access to trade and public services. Also, it is reported that digitalization can be used as a tool for improving the absorption of knowledge to enhance innovation and strategic renewal. Recommendation: Companies should consider long-term prospects and digital disruption before embracing new technology. Businesses should redesign the customer journey to fit consumers' demands and focus on creating connections. To succeed, organizations must personalize the consumer experience. To collect client data and provide a unique experience, companies need a CRM. Consumers desire a seamless, anytime multi-channel experience. Companies may provide fast, tailored, and easy-to-access services by integrating all interactions into a single digital profile.

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Section: Introductionmentioning

confidence: 99%

Digitalization of Sustainable Business Practices and their Influence on Customer Experiences: A Systematic Review

Siampondo¹

2023

IJBS

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“…In the manufacturing environment, the digital twin implementation is quite diverse depending on the desired objectives. In product design and development, digital twin can also play an important role in data structures and engineering processes for digitalization and constructing digital thread [ 4 ]. In manufacturing systems, the digital twin is used to improve service management throughout product life cycle including design, manufacturing, transportation and after sale service [ 5 ].…”

Section: Introductionmentioning

confidence: 99%

The Development of a Digital Twin Framework for an Industrial Robotic Drilling Process

Farhadi

Lee

Hinchy

et al. 2022

Sensors

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A digital twin is a digital representation of a physical entity that is updated in real-time by transfer of data between physical and digital (virtual) entities. In this manuscript we aim to introduce a digital twin framework for robotic drilling. Initially, a generic reference model is proposed to highlight elements of the digital twin relevant to robotic drilling. Then, a precise reference digital twin architecture model is developed, based on available standards and technologies. Finally, real-time visualisation of drilling process parameters is demonstrated as an initial step towards implementing a digital twin of a robotic drilling process.

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“…Additionally, the manufacturing costs have limited the development of new mechanical joints made up of free-form contact surfaces, even if it allows to increase the durability of the systems [3]. However, current sustainability trends suggest reviewing our design practices [7].…”

Section: Introductionmentioning

confidence: 99%

Generative design of joint contact surfaces inspired by biological morphogenesis

et al. 2022

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Coevolution of digitalisation, organisations and Product Development Cycle

Cited by 14 publications

References 243 publications

Digitalization of Sustainable Business Practices and their Influence on Customer Experiences: A Systematic Review

Digitalization of Sustainable Business Practices and their Influence on Customer Experiences: A Systematic Review

The Development of a Digital Twin Framework for an Industrial Robotic Drilling Process

Generative design of joint contact surfaces inspired by biological morphogenesis

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