Coaching for cultural sensitivity: Content analysis applying Hofstede’s framework to a select set of the International Coach Federation’s (ICF) Core Competencies

Abstract

Grounded in a selective integrated literature review, this study analyses select ICF core coaching competencies, critically reviewed by an established competency modeling architecture and Hofstede’s Five Cultural Dimensions Model. Qualitative content analysis methodology was used by three independent evaluators. The objective is to provide evidence as to the competencies effectiveness across different cultures. The aim is better understanding the specific interplay between modes of cultural programming and basic coaching competencies, to offer evidence-based awareness for the inclusion of cultural competencies in coach education. Our analysis shows that directionality shifts depending on behavioural indicators associated with each competency – suggesting the application of cultural competence in coaching is both dynamic and complex. Our results show inter-rater reliability was highest where both competency definitions and cultural descriptions were conceptually clear and coherent. Specific cultural assumptions embedded in the ICF competency model are revealed. The paper offers evidence-based insights for the inclusion of cultural competence in coach education, training, and credentialing processes.

Diversity Intelligent Leadership Coaching in Practice

“…As a leadership development intervention, coaching builds capacity though social and emotional learning techniques (Ely et al, 2010; Hughes, 2018), raises the diversity sensitivity orientation of leaders (Dreachslin, 2007), is a process of learning development and human performance (Mosteo et al, 2021), and contributes to broad societal concerns (Bachkirova et al, 2016). Through leadership coaching, individuals can develop their capabilities to achieve meaningful goals and contribute to the advancement of their organizations.…”