Co-worker and leader support as moderators of stress-strain relationships in work situations.

Abstract

At least two alternative hypotheses have been offered to describe relationships of job-related stress and social support with various outcomes. One hypothesis holds that stress and support are additive, that is, each exerts a direct influence on outcomes such as satisfaction, self-esteem, retention, and so forth. The second hypothesis holds that support buffers or moderates the effects of stress, that is, high levels of support may overcome negative outcomes normally related to stress. The present study compared direct effect with interactive or moderator models for relationships between measures of job stress (role ambiguity and role conflict) and support from leaders and co-workers. Measures were derived from questionnaire responses of 3,725 Navy enlisted personnel. Potential moderating or buffering effects of social support were assessed by both moderated regression and subgrouping analyses techniques. Results supported the direct effects hypothesis but generally failed to provide evidence for the buffering hypothesis.Considerable attention has focused on the negative outcomes of job stress. For example, job stress in the form of role conflict and role ambiguity has been linked to job dissatisfaction, job-related tension and anxiety, reduced performance and effectiveness, and a greater propensity to leave the organization (House

La gestion des émotions au travail : le cas des policiers d'élite

“…Le soutien social professionnel peut provenir, certes, des collègues, mais surtout de la hiérarchie (Cintas et Sprimont, 2011), sinon, l'auto-régulation, ou maîtrise des émotions du groupe, peine à se mettre en place (Ruiller, 2010). Face à des situations de violence, le soutien social professionnel est un moyen de gérer le stress (La Rocco et Jones, 1978 appropriés représente une compétence émotionnelle précieuse dans les métiers à risques. Il convient de préciser que le soutien social reste un enjeu très fort de gestion émotionnelle dans la mesure où il s'ancre dans une véritable culture professionnelle, comme chez les policiers (Fernandez et al, 2008).…”

The Development of a Social Network following Geographic Relocation

“…In other words, social ties can help buffer or moderate the deleterious effects of stressful life events. This contention has been called the "buffering hypothes is II (LaRocco and Jones, 1978;Thoi ts, 1982).…”

“…Al though the evidence is inconclusive (LaRocco and Jones, 1978;Pinneau, 1975;Thoits, 1982), several studies lend credence to this argument (Gore, 1978;Hirsch, 1979;Lowenthal and Haven, 1968;Nuckolls et al, 1972). There is also evidence that social support has direct or main effects on psychological symptomatology (Andrews, Tennant, Hewson, and Vaillant, 1978;Lin, Ensel, Simeone, and Kuo, 1979;Turner, 1981).…”

The structure of work environments in psychiatric rehabilitation

“…Warr further suggests that the quality of the interpersonal contact is particularly important in determining an individual's threshold level. The notion of support versus hostility is seen as a particu larly important dimension (La Rocco & Jones, 1978). The notion of hostility in the context of expressed emotion is, of course, now an established factor in determining the relapse likelihood of people suffer ing from schizophrenia (Leff & Vaughn, 1985).When considering schizophrenia and other major psychi atric disorders one is also faced with a large degree of variation within the same individual in terms of toler ance for interpersonal contact.…”