Co-production and Inter-organisational Collaboration in the Provision of Public Services: A Critical Discussion

Sancino, Alessandro; Jacklin‐Jarvis, Carol

doi:10.1007/978-3-319-30558-5_2

Cited by 10 publications

(13 citation statements)

References 30 publications

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“…Finally, arrangements such as collaborative governance, network governance, public–private partnerships, and other forms of interactive governance are also excluded, as they do not typically involve lay actors (Sancino and Jacklin‐Jarvis ).…”

Section: Creating a Typology For Coproductionmentioning

confidence: 99%

Varieties of Participation in Public Services: The Who, When, and What of Coproduction

Nabatchi

Sancino

Sicilia

2017

Public Administration Review

Self Cite

533

477

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Despite an international resurgence of interest in coproduction, confusion about the concept remains. This article attempts to make sense of the disparate literature and clarify the concept of coproduction in public administration. Based on some definitional distinctions and considerations about who is involved in coproduction, when in the service cycle it occurs, and what is generated in the process, the article offers and develops a typology of coproduction that includes three levels (individual, group, collective) and four phases (commissioning, design, delivery, assessment). The levels, phases, and typology as a whole are illustrated with several examples. The article concludes with a discussion of implications for research and practice. Practitioner Points• Reflecting on the who, when, and what of coproduction can help address the conceptual confusion and ambiguity surrounding coproduction. • The typology developed in this article provides terminological clarity by offering vocabulary for describing and defining variations of coproduction. • The typology of coproduction enables practitioners to identify different forms of coproduction and to select the type that is best aligned with their goals and purposes. • Describing and explaining the variations in coproduction may facilitate the examination and comparison of cases and experiences and contribute to improvements in evaluation, transparency, and communication.

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Section: Creating a Typology For Coproductionmentioning

confidence: 99%

Varieties of Participation in Public Services: The Who, When, and What of Coproduction

Nabatchi

Sancino

Sicilia

2017

Public Administration Review

Self Cite

533

477

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“…Inter-organizational collaboration and co-production are sometimes intermingled; yet these are distinct concepts. In interorganizational collaboration, individuals work together across organizational boundaries and on behalf of their organizations, while in co-production the lay actors are individual citizens or groups of individual citizens who do not represent any organization (Sancino and Jacklin-Jarvis 2016). With the term collaboration, I refer to the cooperation between citizens and professionals: the process in which these actors interact and work together to deliver (or 'co-produce') public services.…”

Section: Co-producing Community Safetymentioning

confidence: 99%

Helping Dutch Neighborhood Watch Schemes to Survive the Rainy Season: Studying Mutual Perceptions on Citizens’ and Professionals’ Engagement in the Co-Production of Community Safety

Eijk

2017

Voluntas

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Despite the growing research interest in coproduction, some important gaps in our knowledge remain. Current literature is mainly concerned with either the citizens or professionals being involved in co-production, leaving unanswered the question how co-producers and professionals perceive each other's engagement, and how this is reflected in their collaboration. This study aims to answer that question, conducting an exploratory case study on neighborhood watch schemes in a Dutch municipality. Empirical data are collected through group/individual interviews, participant observations, and document analysis. The results show that the perceptions citizens and professionals hold on their co-production partner's engagement indeed impact on the collaboration. Moreover, for actual collaboration to occur, citizens and professionals not only need to be engaged but also to make this engagement visible to their co-production partner. The article concludes with a discussion of the practical implications of these findings.

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“…The conceptualization of coproduction as a collaborative process, where there is a focus on dynamic engagement, the development of long-term relationships and mutuality, is a common theme in the public administration literature. This interpretation focuses on value creation, better outcomes and resource sharing amongst multiple stakeholders, including citizens (Kekez et al, 2018;Sancino & Jacklin-Jarvis, 2016). Boyle and Harris (2009) support this view and consider coproduction in terms of delivering services together; they include professionals, citizens and communities in their assessment, and this is later described by Ryan (2012, p.316) as "full co-production".…”

Section: The Study Of Collaboration Collective Leadership and Coprodmentioning

confidence: 99%

Exploring Collective Leadership and Co-Production

Docherty

2021

Advances in Public Policy and Administration

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This chapter explores coproduction through a collective leadership lens. It draws from the public administration and leadership fields and a 2019 empirical study of public service collaboration in Scotland, UK. It is suggested that tensions generated by working within a new public management model combined with frustrations felt from current collaborative practice have motivated an exploration into alternative conceptions of leadership and different ways of working when collaborating. The findings reveal that collaboration can be strengthened through the application of four key processual and attitudinal modifications. This approach is described as working in an emergent and relational way while applying a systems and inquiry mindset. It is the effect of the sum of these parts that boosts the intensity of collaborative work, offering a number of benefits, including an enriched and dynamic coproduction process embedded within its practice.

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Co-production and Inter-organisational Collaboration in the Provision of Public Services: A Critical Discussion

Cited by 10 publications

References 30 publications

Varieties of Participation in Public Services: The Who, When, and What of Coproduction

Varieties of Participation in Public Services: The Who, When, and What of Coproduction

Helping Dutch Neighborhood Watch Schemes to Survive the Rainy Season: Studying Mutual Perceptions on Citizens’ and Professionals’ Engagement in the Co-Production of Community Safety

Exploring Collective Leadership and Co-Production

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