Cluster efficiency study through benchmarking

Abstract

This study was carried out in order to compare the most successful, in a certain extent, clusters in Lithuania. Benchmarking approach was employed as the most precise technique of data analysis in given conditions. There were several methods employed in a study, such as an interview for the initial stage of data collection, questionnaire survey as well as multi-criteria analysis in later stages and benchmarking for the final stage of the study as to generalize the results. The research has shown that multi-criteria and benchmarking methods are helpful in determining cluster performance. There might be some inaccuracies regarding the results as there were several questions with information not available for the cluster managers. A great number of elements included in the questionnaire survey may have led to some discrepancy. Benchmarking can help companies in cluster to evaluate their performance in comparison to others and seek for better results. The most successful clusters in Lithuania were studied to be a role model. Benchmarking is a practice which can help clusters to measure their performance as there is no systematic evaluation of cluster excellence in Lithuania.

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