“…What is at the stake in these experiences is the lived world-the Lebenswelt, or the life-world experience. Such a phenomenological approach to ICts may open up new ways of revising methodologies, communication processes, information architectures, and even communications policies (see Ciborra, 2002Ciborra, , 2004Fay, Ilharco, & Introna, 2008;Ilharco, 2002;Josgrilberg, 2006;Kozel, 2007). the phenomenology of ICt is often neglected, however, as researchers tend to opt for discourse, critical, or systemic theories in their work.…”