“…The discrepancy between consumers' demand for PADs and their actual completion of these legal documents may be due to the varied and substantial barriers to PADs facing both consumers of mental health services and the systems that treat them (Swanson et al, 2006a; Van Dorn, Swartz, Elbogen, Swanson, Kim, Ferron, McDaniel, & Scheyett, 2006b). On the one hand, clinicians report barriers related to the operational features of the work environment, including a lack of communication between staff and lack of access to the document.…”