Clinician Satisfaction with Rapid Adoption and Implementation of Telehealth Services During the COVID-19 Pandemic

Gentry, Melanie T.; Puspitasari, Ajeng J.; McKean, Alastair J.; Williams, Mark D.; Breitinger, Scott; Geske, Jennifer R.; Clark, Matthew M.; Moore, Katherine M.; Frye, Mark A.; Hilty, Donald M.

doi:10.1089/tmj.2020.0575

Cited by 65 publications

(67 citation statements)

References 20 publications

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“…Telehealth’s usefulness and ability to provide safe, high-quality and rapid care have become evident worldwide [ 68 , 77 ]. Telehealth minimises the exposure of non-COVID-19 patients and health care professionals to COVID-19 by screening and delivering care to patients without face-to-face contact [ 9 , 39 , 49 , 50 , 71 , 88 , 96 ]. The implementation of telehealth can help health care professionals avoid direct interaction with patients suspected of harbouring COVID-19 [ 60 ].…”

Section: Discussionmentioning

confidence: 99%

“…In the literature, numerous studies recommended the implementation and expansion of telehealth because of its essential role in the continuation of patient care during the current pandemic and beyond [ 13 , 14 , 39 , 41 ]. Telehealth expansion was recommended to improve access to care of underserved populations [ 43 ].…”

Section: Discussionmentioning

confidence: 99%

“…The system helped achieve the goals of reaching the stratification of safe risk COVID-19 patients, managing outpatients safely and using the hospital resources appropriately and efficiently during the pandemic. Authors in [ 39 ] presented a survey and implementation of telehealth. The authors examined the perception of mental health clinicians who utilised telehealth services.…”

Section: Taxonomymentioning

confidence: 99%

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Telehealth utilization during the Covid-19 pandemic: A systematic review

Garfan¹,

Alamoodi²,

Zaidan

et al. 2021

Computers in Biology and Medicine

213

147

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During the coronavirus disease (COVID-19) pandemic, different technologies, including telehealth, are maximised to mitigate the risks and consequences of the disease. Telehealth has been widely utilised because of its usability and safety in providing healthcare services during the COVID-19 pandemic. However, a systematic literature review which provides extensive evidence on the impact of COVID-19 through telehealth and which covers multiple directions in a large-scale research remains lacking. This study aims to review telehealth literature comprehensively since the pandemic started. It also aims to map the research landscape into a coherent taxonomy and characterise this emerging field in terms of motivations, open challenges and recommendations. Articles related to telehealth during the COVID-19 pandemic were systematically searched in the WOS, IEEE, Science Direct, Springer and Scopus databases. The final set included (n=86) articles discussing telehealth applications with respect to (i) control (n=25), (ii) technology (n=14) and (iii) medical procedure (n=47). Since the beginning of the pandemic, telehealth has been presented in diverse cases. However, it still warrants further attention. Regardless of category, the articles focused on the challenges which hinder the maximisation of telehealth in such times and how to address them. With the rapid increase in the utilization of telehealth in different specialised hospitals and clinics, a potential framework which reflects the authors’ implications of the future application and opportunities of telehealth has been established. This article improves our understanding and reveals the full potential of telehealth during these difficult times and beyond.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Taxonomymentioning

confidence: 99%

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Telehealth utilization during the Covid-19 pandemic: A systematic review

Garfan¹,

Alamoodi²,

Zaidan

et al. 2021

Computers in Biology and Medicine

213

147

View full text Add to dashboard Cite

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“…When possible, in-person visits were replaced by telephone visit or video visit, with different levels of doctors and patients' satisfaction, mostly depending on the type of visit (audio/video), patient's age, diagnosis, socioeconomic status, quality of the available technological devices, and presence of a caregiver [2][3][4][5][6][7][8][9][10].…”

Section: Introductionmentioning

confidence: 99%

Patient’s point of view on the use of telemedicine in multiple sclerosis: a web-based survey

et al. 2021

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Restrictions in the access to healthcare facilities during COVID-19 pandemic have raised the need for remote monitoring of chronic medical conditions, including multiple sclerosis (MS). In order to enable the continuity of care in these circumstances, many telemedicine applications are currently tested. While physicians’ preferences are commonly investigated, data regarding the patients’ point of view are still lacking. We built a 37 items web-based survey exploring patients’ propensity, awareness, and opinions on telemedicine with the aim to evaluate the sustainability of this approach in MS. Analysing 613 questionnaires out of 1093 that were sent to persons with MS followed at the Multiple Sclerosis Center of Tor Vergata University, Rome, we found that more than half of respondents (54%) were open to having a televisit. Propensity toward telemedicine significantly depended on having a higher income (p = 0.037), living farther from the center (p = 0.038), using computer and tablet (p = 0.010) and using the Internet for other remote activities (p < 0.001), conversely it was not influenced by any specific disease characteristics (i.e. degree of disability). The main advantages and disadvantages of televisit reported by participants were respectively saving time (70%) and impossibility to measure physical parameters (71%). Although the majority of respondents are in favour of televisit, so far this approach is restricted to those displaying better socioeconomic conditions and higher familiarity with technology. Implications of the study are that telemedicine platforms should be better tailored to patients’ demands in order to spread the use of telemedicine, to enhance usability and to increase patients’ adherence.

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“…In addition to creating new services in areas in which they currently do not exist, the focus should be on finding new modes of service delivery for youth in areas of high vulnerability. Hightow-Weidman et al [37] recently noted the potential for telehealth interventions to surmount many of the barriers to service delivery created by the COVID-19 pandemic, and it may be possible that many HIV service providers have already moved towards telehealth delivery, like other specialties [38][39][40]. Several recent studies have successfully implemented telehealth interventions to provide HIV prevention and care services to youth and adults living in areas with low service availability [41,42].…”

Section: Plos Onementioning

confidence: 99%

Widespread closure of HIV prevention and care services places youth at higher risk during the COVID-19 pandemic

et al. 2021

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Background Central to measuring the impact of the COVID-19 pandemic on HIV is understanding the role of loss of access to essential HIV prevention and care services created by clinic and community-based organization closures. In this paper, we use a comprehensive list of HIV prevention services in four corridors of the US heavily impacted by HIV, developed as part of a large RCT, to illustrate the potential impact of service closure on LGBTQ+ youth. Methods We identified and mapped LGBTQ+ friendly services offering at least one of the following HIV-related services: HIV testing; STI testing; PrEP/PEP; HIV treatment and care; and other HIV-related services in 109 counties across four major interstate corridors heavily affected by HIV US Census regions: Pacific (San Francisco, CA to San Diego, CA); South-Atlantic (Washington, DC to Atlanta, GA); East-North-Central (Chicago, IL to Detroit, MI); and East-South-Central (Memphis, TN to New Orleans, LA). Results There were a total of 831 LGBTQ+ youth-friendly HIV service providers across the 109 counties. There was a range of LGBTQ+ youth-friendly HIV-service provider availability across counties (range: 0–14.33 per 10,000 youth aged 13–24 (IQR: 2.13), median: 1.09); 9 (8.26%) analyzed counties did not have any LGBTQ+ youth-friendly HIV service providers. The Pearson correlation coefficient for the correlation between county HIV prevalence and LGBTQ+ youth-friendly HIV service provider density was 0.16 (p = 0.09), suggesting only a small, non-statistically significant linear relationship between a county’s available LGBTQ+ youth-friendly HIV service providers and their HIV burden. Conclusions As the COVID-19 pandemic continues, we must find novel, affordable ways to continue to provide sexual health, mental health and other support services to LGBTQ+ youth.

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Clinician Satisfaction with Rapid Adoption and Implementation of Telehealth Services During the COVID-19 Pandemic

Cited by 65 publications

References 20 publications

Telehealth utilization during the Covid-19 pandemic: A systematic review

Telehealth utilization during the Covid-19 pandemic: A systematic review

Patient’s point of view on the use of telemedicine in multiple sclerosis: a web-based survey

Widespread closure of HIV prevention and care services places youth at higher risk during the COVID-19 pandemic

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