Clinician-patient communication: a systematic review

Rodin, Gary; Mackay, Jean A.; Zimmermann, Camilla; Mayer, Carole; Howell, Doris; Katz, Mark R.; Sussman, Jonathan; Brouwers, Melissa

doi:10.1007/s00520-009-0601-y

Cited by 126 publications

(104 citation statements)

References 23 publications

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“…In line with other studies focusing on patient information 18,19 this part of the interviews suggests that the Accessibility-element, from a patient perspective, centres on adaptation of information to the needs of the individual, regardless of whether it concerns language difficulties or vulnerabilities connected to their diagnosis. This subtheme implies, referencing the Availabilityand Quality-elements, that a well-equipped hospital of good quality includes access to interpreters as well as comprehensive and integrated strategies regarding the role information and communication styles play for patients' recovery and wellbeing.…”

Section: The Staff Should Take Into Account That You Get a Shock Whensupporting

confidence: 74%

Micro Level Impact of the Right to Health – A Qualitative Study of Patient Perceptions

Priebe¹

2016

Divers Equal Health Care

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Conclusion:The analysis of patient perspectives on health care experiences highlighted the significance of respectful and personalized treatment. In addition to providing functioning health care facilities, a vital part of health care quality work is securing empowering care encounters. Even though human rights inspired state regulations and health care policies are imperative, specific strategies to secure their implementation on the health care micro level is needed, e.g. staff training in communication skills as well as follow up mechanisms measuring patient satisfaction and levels of participation.Keywords: Patient RIGHTS; Patient participation; Health care quality; Access and evaluation; Guideline adherence Key Points• The Right to Health is not simply a one-directional delivery from government regulations, to health care policy and the patient, but depends -for its impact on the patient level -on the health care services ability to embrace patients' individual characteristics.• What The Right to Health means varies between different populations as its connotations are determined by marginalization indicators such as socioeconomic status, language capabilities and so forth.• Specific human rights focused training is recommended for all health care staff as the realization of The Right to Health depends on their ability to appreciate the concept's meaning, e.g. acknowledge patients' right to participate in decisions pertaining to health.

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Section: The Staff Should Take Into Account That You Get a Shock Whensupporting

confidence: 74%

Micro Level Impact of the Right to Health – A Qualitative Study of Patient Perceptions

Priebe¹

2016

Divers Equal Health Care

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“…Unfortunately, as shown in our previously performed time and motion studies, little time has been used for doctor-patient interaction [28,29,[31][32][33][34]. Work overload, pressures associated with numerous working demands can lead to less time spent on doctors' patient talk [70]. A study performed by Argentero et al [71] gave evidence of significant associations between kindness in medical practice (e.g., towards patients and their relatives) and physicians' workload and emotional exhaustion.…”

Section: Patient Satisfactionmentioning

confidence: 95%

Improving quality of medical treatment and care: are surgeons’ working conditions and job satisfaction associated to patient satisfaction?

Mache

Vitzthum

Klapp

et al. 2012

Langenbecks Arch Surg

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“…Nurses are more apt to be involved with families as they are constantly at the patients side managing interactions with families needing information. Research in communication is extensive in other fields such as oncology and pediatrics [51,52]. Available research on how nurses can improve communication with families of neurologically injured patients in the era of open visitation is limited [48].…”

Section: Communicating With the Family In The Nccumentioning

confidence: 99%

Neurocritical Care Nursing Research Priorities

et al. 2011

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The science of nursing has long been discussed as a blending of the art and science of caring, and nursing research builds the evidence of support for nursing practice. Nurses and nursing care are key to successful neurocritical care research endeavors. Ideally nursing care should be evidence based and supported by solid research. The goal of nursing research is to expand the knowledge of caring for patients. Within the scope of nursing research, the priorities for research in neurocritical care should support this goal. In this manuscript, we discuss what we believe are the priorities of neurocritical care nursing research, the obstacles, and some possible solutions.

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Clinician-patient communication: a systematic review

Cited by 126 publications

References 23 publications

Micro Level Impact of the Right to Health – A Qualitative Study of Patient Perceptions

Micro Level Impact of the Right to Health – A Qualitative Study of Patient Perceptions

Improving quality of medical treatment and care: are surgeons’ working conditions and job satisfaction associated to patient satisfaction?

Neurocritical Care Nursing Research Priorities

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