Objective: To evaluate the impact of a multi-disciplinary back pain rehabilitation programme using a combination of individual and group change data. Methods: 261 consecutive patients attending assessment for the programme completed the SF-36 questionnaire. Questionnaires were repeated at programme completion and at 6-month follow-up. Reliable Change Index was used to define 'clinical significance' to assess individual change. Results: Half of those considered suitable for the programme subsequently completed it. In group terms, noncompleters scored lower than completers on all SF-36 scales. Statistically significant improvements were evident for those completing the programme (all scales at p< 0.000), with improvement maintained at follow-up. In individual terms, 'clinical significance' was exceeded most frequently in Physical Functioning and Role Physical scales. Whilst some participants lost previous improvements between completion and follow-up, others improved over this time period. The majority of those completing the programme showed improvement in at least one scale. Conclusions: Adding assessment of individual change to traditional group change measures provides greater insight into the impact a rehabilitation programme has upon participants' quality of life. Whilst the programme is clearly effective for those who complete it, work is required to limit post programme deterioration and improve uptake.3