2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops 2011
DOI: 10.1109/edocw.2011.21
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Clinical Process Modeling and Performance Measurement in Hospitals

Abstract: Quality of care is nowadays an important element of clinical health care delivery improvement efforts. Processbased quality measures can help, to support the effectiveness and efficiency of clinical care as well as to enhance a continuous performance measurement. Clinical process models can enable process monitoring and quality controlling in health care facilities. We present a clinical reference process model describing the integration of clinical meaningful Key Performance Indicators (KPIs) for acute diseas… Show more

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Cited by 9 publications
(2 citation statements)
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References 12 publications
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“…In a critical operating environment, such as a clinical care organization, it is essential to maintain principles such as data coherence and efficiency in information management. For this reason, interoperability between systems is probably the most critical factor in the implementation and management of an information system [25], both regarding communication [26] and the semantic interpretation of information [27]. We can see in the map how, in addition to covering traditional interoperability aspects, semantic standardization and nomenclature aspects are increasingly covered.…”
Section: Resultsmentioning
confidence: 99%
“…In a critical operating environment, such as a clinical care organization, it is essential to maintain principles such as data coherence and efficiency in information management. For this reason, interoperability between systems is probably the most critical factor in the implementation and management of an information system [25], both regarding communication [26] and the semantic interpretation of information [27]. We can see in the map how, in addition to covering traditional interoperability aspects, semantic standardization and nomenclature aspects are increasingly covered.…”
Section: Resultsmentioning
confidence: 99%
“…These metrics also can be used to compare (benchmarking) the organization's performance to other similar healthcare facilities and identify areas for improvement [24]. Furthermore, they can help to support the effectiveness and efficiency of clinical care as well as to enhance continuous performance measurement [25]. Finally, these metrics can enable informed decision-making based on actual healthcare delivery models, for example, healthcare practitioners and leaders can use accurate, valid, reliable, timely, relevant, legible, and complete data to proactively adjust the clinical course of treatment for individual patients [26,27].…”
Section: Data-driven Performance 81 Backgroundmentioning
confidence: 99%