Smoking is an important cause of illness and death due to neoplasms, cardiovascular and pulmonary diseases, also causing a decrease in productivity and an increase in poverty. Telemedicine is one of the main innovations in health services, especially in the context of the COVID19 pandemic that makes face-to-face care difficult. A high degree of patient satisfaction has been evidenced, an important aspect when assessing the quality of medical care provided and justifying innovations.