Abstract:Administrative supervisors (AS)-also known as house managers, house supervisors, and clinical operations administrators-play a key role in managing patient flow and staffing; addressing complaints from patients, families, and staff, as well as any unexpected crisis; facilitating downstream bed availability, among other responsibilities. 1 This is no small task, especially in larger facilities where the average daily census (ADC) is greater than 300.This article discusses a quality improvement study that analyz… Show more
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