Background: Central adrenal insufficiency (AI) has been reported to be twice as common as primary AI outside Japan. The most common causes of central AI are drugs and pituitary tumours. However, given the significant differences in the incidence rates of Addison’s disease and isolated ACTH deficiency between Japan and other countries, the most common causes of AI in Japan may differ from those in other countries. Furthermore, few studies have focused on the clinical features of newly diagnosed central AI.Methods: A retrospective single-centre observational study using electronic medical records from April 2012 to December 2019 was conducted. The main outcome was the proportion of cases of central AI among all cases of newly diagnosed AI. We also investigated the clinical features and common causes of central AI. Only patients with AI confirmed with hormone tests were included. Patients with AI who were asymptomatic or diagnosed clinically without hormone test confirmation were excluded. Based on hormone tests and the clinical diagnosis, AI was classified into primary and central AI.Results: A total of 34 patients were eligible. The mean patient age was 76.3 years, 11 (32.4%) were women, and 11 (32.4%) were former or current users of glucocorticoids for non-endocrine diseases. Of the 34 patients with newly diagnosed AI, all (100.0%) had central AI. The most common cause of central AI was glucocorticoids (n = 11, 32.4%), followed by central hypoadrenalism of unknown causes (n = 9, 26.5%), idiopathic isolated ACTH deficiency (n = 6, 17.7%), and pituitary tumours (n = 5, 14.7%). For the 34 patients with central AI, the mean time to receive a correct diagnosis from the onset was 6.2 months. The most common symptoms at diagnosis were anorexia (n = 26, 76.5%), fatigue (n = 23, 67.6%), asthenia (n = 22, 64.7%) and nausea or vomiting (n = 19, 55.9%).Conclusions: Primary AI is rare in Japan. The most common cause of newly diagnosed central AI is glucocorticoid use. Pituitary tumours may be a less common cause of central AI in Japan than in other countries.