Client satisfaction and weight loss outcomes of student centred dietetic outpatient clinics

Patient satisfaction with nutrition services amongst cancer patients treated with autologous stem cell transplantation: a comparison of usual and extended care

“…There are only three published studies that have assessed patient satisfaction of clinical nutrition services using the patient satisfaction with clinical nutrition service questionnaire: two were on head‐and‐neck (HN) cancer patients receiving chemotherapy (Isenring et al ., ) or radiation therapy (Isenring et al ., ) and one was carried out amongst overweight clients referred to a rural outpatient dietetic clinic for weight loss (Burrows et al ., ). One study on patients with hypercholesterolaemia assessed satisfaction using questionnaire adapted from a quality of life questionnaire; however, of the 31 items in the questionnaire, only three assessed nutrition services (Delahanty et al ., ).…”

“…The scarcity of studies assessing patient satisfaction of clinical nutrition services highlights the need for research in this area. In these studies, scores for overall satisfaction, and the three dimensions were highest amongst HN patients treated with radiation therapy (Isenring et al ., ) (overall satisfaction 4.68 ± 0.37), followed by our study (overall satisfaction 4.36 ± 0.63), HN patients treated with chemotherapy (Isenring et al ., ) (overall satisfaction 4.25 ± 0.43) and, lastly, overweight patients referred for weight loss (overall satisfaction 4.2 ± 1.2) (Burrows et al ., ). Participants in the last study were overweight but had no reported co‐morbidity; therefore, the potential health benefit of the service may be less appreciated.…”

“…The response rate was high (84%). The lack of statistical difference may be a result of the small sample size; however, the sample size (number of returned survey) in this study ( n = 28/37) is higher than other satisfaction publications ( n = 18/20 and n = 26/61) (Isenring et al ., ; Burrows et al ., ). In terms of generalisability, because of the nature of the transplant types, allogeneic recipients tend to experience more severe nutrition impact symptoms than autologous recipients (Lee et al ., ).…”

“…Although extensive research on patient satisfaction has been conducted in the area of medical and nursing care (Sitzia & Wood, ; Johansson et al ., ), as well as food services (Wright et al ., ; Capra et al ., ; Fallon et al ., ), there are few studies reporting patient satisfaction with clinical nutrition services delivered by dietitians (Trudeau & DubÉ, ; Isenring et al ., , ; Burrows et al ., ). In these studies, patient satisfaction was accompanied by positive changes in patients' nutritional outcome and it was agreed that the routine assessment of patient satisfaction has an important role in developing patient‐centred care.…”