Client perceptions of the BreastScreen Australia remote radiology assessment model

Smith, Deborah; Johnston, Karen; Carlisle, Karen; Evans, Rebecca; Preston, Robyn; Beckett, Jessamy; Geddes, Danielle; Naess, Helen; Poole, Melissa J.; Larkins, Sarah

doi:10.1186/s12905-020-01163-7

Cited by 6 publications

(13 citation statements)

References 13 publications

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Section: Discussionmentioning

confidence: 82%

“…Our results indicated that when there were well-designed clinical trials in progress 26 , 28 , 31 or patients with common problems, 27 it was easier to conduct observational analytical studies and listen to the members of the population under study. Most of the authors of the retrieved studies had not done previous work on telehealth, with the exceptions of Smith 28 and Goodman-Casanova. 31 Ferraris colleagues deepened their knowledge about offering telemedicine care in neurosurgery to poor and vulnerable populations in the Philippines by conducting comparative studies between countries and evaluating the use of new digital technology to plan treatment before surgery.…”

Section: Discussionmentioning

confidence: 82%

“…2 ). Previous chronic conditions, such as hypertension, 26 arthritis, 27 cancer, 28 epilepsy, 29 and neurodevelopmental disorders in children, 30 were the clinical topics of the investigations. The following factors were repeatedly observed: elderly, 31 women, 28 , 32 blacks, 26 and mental health of immigrants.…”

Section: Resultsmentioning

confidence: 99%

“…Other reasons included the efficiency of the staff, the way the clinic was run, and being able to have further procedures (such as biopsies) performed on the same day. (p. 4) 28 …”

Section: Resultsmentioning

confidence: 99%

“…Previous chronic conditions, such as hypertension, 26 arthritis, 27 cancer, 28 epilepsy, 29 and neurodevelopmental disorders in children, 30 were the clinical topics of the investigations. The following factors were repeatedly observed: elderly, 31 women, 28,32 blacks, 26 and mental health of immigrants. 33 Acute conditions little explored in the literature on telehealth, such as neurosurgical care at a national referral hospital for the less privileged population, 34 were a prominent topic.…”

Section: Characteristics Of Included Studiesmentioning

confidence: 99%

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COVID-19 Remote Consultation Services and Population in Health Inequity-Concentrating Territories: A Scoping Review

Silva

Síndico

Carneiro³

et al. 2021

Telemedicine and e-Health

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Background: This review aimed to map initiatives for measuring the satisfaction of vulnerable populations with teleconsultation services offered by public and private health care providers in their territories, during the coronavirus disease (COVID-19) pandemic. Systematic studies on the opinions of people most affected by health inequities are limited. Therefore, we included evaluations of teleconsultation-based services offered to socioeconomically disadvantaged and clinically vulnerable populations globally, with a focus on surveillance, treatment, and prevention of COVID-19. Materials and Methods: This review includes analytical and descriptive observational studies primarily from MEDLINE, EMBASE, SCOPUS, and Web of Science databases, published after the World Health Organization received the first warnings about COVID-19 from Chinese authorities in December, 2019, until December 2020. The search strategy combined aspects of COVID-19, telemedicine, patient satisfaction, and key concepts of vulnerable populations. Results:We selected 33 studies for full-text reading and 10 for critical appraisal. Two categories emerged from the qualitative analysis: telehealth evaluation and services during COVID-19, and opinions of vulnerable populations. Television and social networks play a crucial role in providing information. Although teleconsultations are practical and cost effective for patients, the majority preferred receiving inperson treatment in primary care clinics. Conclusions: Listening to the opinions of vulnerable groups and their caregivers is critical both before and during adoption of COVID-19 control measures. Health managers need to monitor the health of and delivery of services to socioeconomically and clinically vulnerable people closely, to improve services, and provide care from a human rights perspective.

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Section: Discussionmentioning

confidence: 82%

Section: Discussionmentioning

confidence: 82%

Section: Resultsmentioning

confidence: 99%

“…Other reasons included the efficiency of the staff, the way the clinic was run, and being able to have further procedures (such as biopsies) performed on the same day. (p. 4) 28 …”

Section: Resultsmentioning

confidence: 99%

Section: Characteristics Of Included Studiesmentioning

confidence: 99%

See 3 more Smart Citations

COVID-19 Remote Consultation Services and Population in Health Inequity-Concentrating Territories: A Scoping Review

Silva

Síndico

Carneiro³

et al. 2021

Telemedicine and e-Health

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Patient preferences for teleradiology services and remote image interpretation: An empirical study

Alanzi,

Arif

et al. 2024

Nutr Health

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Study purpose This study aims to examine patient preferences for teleradiology services and remote image interpretation. In this context, this study aims to address the following research questions: (i) How do patients perceive teleradiology services, focusing specifically on comfort, quality of care and satisfaction, communication and information, and accessibility and ease of use; (ii) How do patient demographics (age, gender, urban vs. rural residence) influence the perceptions on teleradiology services? Methods A cross-sectional survey design is adopted in this study. The survey comprises five sections targeting demographic information, comfort, and preferences regarding remote image interpretation, perceived quality of care and satisfaction, communication and information clarity, and accessibility and technology aspects using five-point Likert scale ratings. A total of 406 patients (209 males and 197 females; 170 urban residents; 174 semi-urban residents, and 62 rural residents) using teleradiology services participated in the study. Results Participants reported high satisfaction with remote image interpretation (3.78 ± 1.19), quality of care (3.31 ± 1.19), understanding (3.84 ± 1.43), and user-friendliness (3.67 ± 1.29). Key issues were technical problems (3.81 ± 1.35), feedback difficulties (3.19 ± 1.58), privacy concerns (2.43 ± 1.46), and low awareness (2.37 ± 1.12). Urban participants scored significantly better in comfort, preferences, and communication than those from semi-urban and rural areas. Conclusion Teleradiology design and implementation should be optimized to align with patient preferences and enhance overall satisfaction.

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Outcomes of telemedicine care during the COVID-19 pandemic: Experience from an intervention program designed for vulnerable population in Brazil

Carneiro

Pinho²,

Belo³

et al. 2022

J Telemed Telecare

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Purpose Telehealth plays an important role on the combat of COVID-19. In this context, the SAS Brasil telemedicine program became a viable option in Brazil, where the population faced challenging access to healthcare services during the pandemics. In this study, we describe the sociodemographic profile, reasons for enrollment, outcomes of consultation, and satisfaction of participants who received telemedicine consultations through the SAS program. Methods A retrospective cross-sectional study was conducted with data from the SAS Telemedicine program including consultations performed from July 15, 2020, to April 15, 2021. The study describes the SAS Brasil experience and data collected in the period. Patients’ satisfaction perception was evaluated through the Net Promoter Score (NPS). Results A total of 6490 participants were evaluated, 69.5% of them were female and 40.8% with age from 21 to 40 years. In the period, 22,664 teleconsultations were performed, mainly due to Mental health (40.4%), Respiratory (35.8%), and Nutritional (4.5%) disorders. Out of the 6312 patients with a defined outcome along the period, 96.0% were discharged and 4.0% were referred to presential care. The calculated NPS was + 95.77 and most patients answered that they would use the service again if needed (99.21%) and had their issue resolved (89.76%). Conclusion During the period of the COVID-19 pandemic, telehealth has been consolidated as a tool that offers access to specialized healthcare with wide acceptance by users and can be implemented in populations in vulnerability situations.

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Client perceptions of the BreastScreen Australia remote radiology assessment model

Cited by 6 publications

References 13 publications

COVID-19 Remote Consultation Services and Population in Health Inequity-Concentrating Territories: A Scoping Review

COVID-19 Remote Consultation Services and Population in Health Inequity-Concentrating Territories: A Scoping Review

Patient preferences for teleradiology services and remote image interpretation: An empirical study

Outcomes of telemedicine care during the COVID-19 pandemic: Experience from an intervention program designed for vulnerable population in Brazil

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