Click or Type: An Analysis of Wizard’s Interaction for Future Wizard Interface Design

Abstract

We present an analysis of a Pedestrian Navigation and Information dialogue corpus collected using a Wizard-of-Oz interface. We analysed how wizards preferred to communicate to users given three different options: preset buttons that can generate an utterance, sequences of buttons and dropdown lists to construct complex utterances and free text utterances. We present our findings and suggestions for future WoZ design based on our findings.