2022
DOI: 10.1016/j.mcna.2022.02.007
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Classifying and Disclosing Medical Errors

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Cited by 3 publications
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“…In regard to the patients' and their families' expectations regarding errors, it should be taken into account that they expect an explicit statement that an error occurred, an understandable description and explanation of its causes, plans to correct it, and how the error may influence the patient's health. All this information must be provided in clear, empathetic language with sincere apologies, a recognition of emotion, and a willingness to then monitor both the investigation into the case and the patient's progress 16 .…”
mentioning
confidence: 99%
“…In regard to the patients' and their families' expectations regarding errors, it should be taken into account that they expect an explicit statement that an error occurred, an understandable description and explanation of its causes, plans to correct it, and how the error may influence the patient's health. All this information must be provided in clear, empathetic language with sincere apologies, a recognition of emotion, and a willingness to then monitor both the investigation into the case and the patient's progress 16 .…”
mentioning
confidence: 99%