Classification of Heuristics for Components of e-Learning

Abstract

The popularity of e-learning has cumulated in a wealth of research in this field, however, there is limited research related to the technological aspects of what makes e-learning components (content and interactive features) successful. Existing criteria that are available are primarily based on criteria used for evaluating new, untested systems such as web systems. It is often the case that these criteria are inappropriate for deciding on what learning components to use in an e-learning environment and ultimately for evaluating the successful use of components in an e-learning environment.The purpose of this paper was to investigate and classify heuristics for e-learning environments with the primary focus on the different components of e-learning. A case study approach was used in an Enterprise Resource Planning (ERP) course at a South African university. The ERP e-Learning Environment (ERPeL) was designed using the guidelines and criteria proposed. Specific components incorporated into the ERPeL were badges, a leader board, live chats and a mobile learning (m-learning) application (app). Opinions of the ERPeL and its components were collected using a mixed methods approach. Useful feedback was received from the students using the proposed criteria. An analysis of the results was then used to improve the design of these components in subsequent Design-Based Research (DBR) cycles.

Heuristic Evaluation of the use of Blackboard & Facebook Groups in Computing Higher Education

“…It has been argued, however, that the TAM model is not appropriate for evaluating interactive media [29]. Whale et al [1] have put forward a seven element heuristic set which is intended to encapsulate the requirements for e-learning technology and interactive media. Whale et al [1] used their heuristic set along with the TAM model in a phased approach.…”

“…Whale et al [1] have put forward a seven element heuristic set which is intended to encapsulate the requirements for e-learning technology and interactive media. Whale et al [1] used their heuristic set along with the TAM model in a phased approach. However in this case study the Whale et al [1] heuristics were used as the basis for a one phase evaluation.…”

“…Whale et al [1] used their heuristic set along with the TAM model in a phased approach. However in this case study the Whale et al [1] heuristics were used as the basis for a one phase evaluation.…”

“…One of the Whale et al [1] criteria was divided into two. The criterion "Learner Motivation, creativity and learning", has been split into 'Learner Motivation' and 'creativity and learning' after feedback from a pilot study indicating that taken together they were unclear.…”

“…This study aims to determine if Facebook Groups and the Blackboard Learning Management System (LMS) can enhance the learner experience, and if so, in what way. The study made use of a heuristic evaluation with an educationally relevant criteria set [1]. The results, amongst other things, indicate that Facebook Groups are more useful for peer-to-peer communication than Blackboard, probably due to the notification system in Facebook.…”