Civic Technologies

Aragón, Pablo; Garcia, Adriana Alvarado; Dantec, Christopher A. Le; Flores-Saviaga, Claudia; Saldivar, Jorge

doi:10.1145/3406865.3430888

Cited by 8 publications

(3 citation statements)

References 38 publications

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“…In sum, this study provides further evidence that integrating user control into intuitive ADS that leverages local and contextual knowledge can effectively anchor AI concepts and educate community members. This is particularly significant given the expanding research focus on public interest technology [5,90,125], community-driven AI [56,81,126], and expanding participation in AI design [38,81,142] within the SIGCHI community.…”

Section: Ai Applications As Boundary Objects and Educational Toolsmentioning

confidence: 99%

Are We Asking the Right Questions?: Designing for Community Stakeholders’ Interactions with AI in Policing

Haque,

Saxena,

Weathington

et al. 2024

Proceedings of the CHI Conference on Human Factors in Computing Systems

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Research into recidivism risk prediction in the criminal justice system has garnered significant attention from HCI, critical algorithm studies, and the emerging field of human-AI decision-making. This study focuses on algorithmic crime mapping, a prevalent yet underexplored form of algorithmic decision support (ADS) in this context. We conducted experiments and follow-up interviews with 60 participants, including community members, technical experts, and law enforcement agents (LEAs), to explore how lived experiences, technical knowledge, and domain expertise shape interactions with the ADS, impacting human-AI decision-making. Surprisingly, we found that domain experts (LEAs) often exhibited anchoring bias, readily accepting and engaging with the first crime map presented to them. Conversely, community members and technical experts were more inclined to engage with the tool, adjust controls, and generate different maps. Our findings highlight that all three stakeholders were able to provide critical feedback regarding AI design and use -community members questioned the core motivation of the tool, technical experts drew attention to the elastic nature of data science practice, and LEAs suggested redesign pathways such that the tool could complement their domain expertise. CCS CONCEPTS• Human-centered computing → Human-computer interaction (HCI); Empirical studies in HCI ; • Applied computing → Computing in government.

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Section: Ai Applications As Boundary Objects and Educational Toolsmentioning

confidence: 99%

Are We Asking the Right Questions?: Designing for Community Stakeholders’ Interactions with AI in Policing

Haque,

Saxena,

Weathington

et al. 2024

Proceedings of the CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

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“…. [rather than] community practise" [2]. At least partially, this gap in research seems related to the way that civic technology is treated as a kind of technology, rather than as a process for designing socio-technical systems.…”

Section: Civic Tech and Digital Civicsmentioning

confidence: 99%

“…Prior CSCW work too has emphasized the importance of understanding the relationships between government, civilian and organizational actors surrounding civic tech [5,27,32,87], the question of research methods [2], and the importance of context. The research presented directly addresses these questions.…”

Section: Summary and Contributionsmentioning

confidence: 99%

Beyond Transactional Democracy: A Study of Civic Tech in Canada

McCord,

Becker

2023

Preprint

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Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited opportunities for engagement. In response, some civic tech groups organize around issues of shared concern to explore new forms of democratic technologies. How does their work affect the relationship between publics and public servants?This paper explores how a Civic Tech Toronto creates a platform for civic engagement through the maintenance of an autonomous community for civic engagement and participation that is casual, social, nonpartisan, experimental, and flexible. Based on two years of action research, including community organizing, interviews, and observations, this paper shows how this grassroots civic tech group creates a civic platform that places a diverse range of participants in contact with the work of public servants, helping to build capacities and relationships that prepare both publics and public servants for the work of participatory democracy.The case shows that understanding civic tech requires a lens beyond the mere analysis or production of technical artifacts. As a practice for making technologies that is social and participatory, civic tech creates alternative modes of technology development and opportunities for experimentation and learning, and it can reconfigure the roles of democratic participants.CCS Concepts: • Human-centered computing → Empirical studies in collaborative and social computing.

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New Objects, New Boundaries: How the "Journalism of Things" Reconfigures Collaborative Arrangements, Audience Relations and Knowledge-Based Empowerment

Hamm

2022

Digital Journalism

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Civic Technologies

Cited by 8 publications

References 38 publications

Are We Asking the Right Questions?: Designing for Community Stakeholders’ Interactions with AI in Policing

Are We Asking the Right Questions?: Designing for Community Stakeholders’ Interactions with AI in Policing

Beyond Transactional Democracy: A Study of Civic Tech in Canada

New Objects, New Boundaries: How the "Journalism of Things" Reconfigures Collaborative Arrangements, Audience Relations and Knowledge-Based Empowerment

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