Citizenship fatigue and psychological ownership among employees in family hotels: moderating effect of family management

Abstract

PurposeThis paper examines the relationships between citizenship fatigue, organisational- and job-based psychological ownership and family management among family hotel employees in Ghana.Design/methodology/approachA total of 479 workers took part in the study by completing either a self-reported questionnaire or an interviewer-administered questionnaire. The hotels and respondents were selected using purposive and convenience sampling techniques, respectively. IBM SPSS version 21 and partial least squares structural equation model were used to process and analyse the data.FindingsCitizenship fatigue was found to be a negative predictor of organisational- and job-based psychological ownership. Additionally, job- and organisational-based psychological ownership were positively predicted by family management. Furthermore, family management positively moderates the relation between citizenship fatigue and organisational- and job-based psychological ownership.Originality/valueThis study appears to be one of the first to have investigated a model linking family management, citizenship fatigue and psychological ownership in the family hotel context.

Vatandaşlık Yorgunluğunun İşten Ayrılma Niyeti Üzerindeki Etkisi: Örgütsel Bağlılığın Aracı Rolü (The Effect of Citizenship Fatigue on Turnover Intention: The Mediating Role of Organizational Commitment)

“…Çalışanların resmi görev tanımları dışında sergiledikleri rol ötesi davranışlar vatandaşlık yorgunluğuna neden olabilmektedir. Vatandaşlık yorgunluğu ile ilgili yabancı literatürde yer alan sınırlı sayıdaki araştırmalar incelendiğinde kavramın bazı çalışmalarda aracı rolünün olduğu (De Clercq vd., 2019) ve pozitif kavramlarla arasında negatif yönlü bir ilişki, negatif kavramlarla arasında pozitif yönlü bir ilişkinin olduğu (Azila-Gbettor, 2022;Qui vd., 2020;Liu ve Yu, 2019;Bolino vd., 2015) tespit edilmiştir.…”