CitizenConnectBot(CCB): The interactive guide to government schemes
G. Kalaiselvi,
N. Monisha,
T. Kasthuri
et al.
Abstract:In the ever-evolving landscape of digital governance, the Generative CitizenConnectBot (CCB) emerges as a transformative tool, seamlessly bridging the gap between citizens and government schemes.The absence of real-time updates results in outdated information, undermining the effectiveness of the service. Moreover, the current translation feature limits the accessibility of scheme details for a diverse audience, creating barriers to understanding and participation. Additionally, the lack of a chatbot on schem… Show more
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