“…This paper conducts its investigation using the bibliometric method of citation analysis, a widely used approach in many fields such as inventions (e.g., Lee et al, 2010) and innovations (Fox et al, 2013), engineering technology (Pilkington, 2008), and extensively in business. Some examples in business include strategy (Nerur et al, 2016; Ramos‐Rodriguez and Ruiz‐Navarro, 2004; Franke et al, 1990), marketing (Baumgartner and Pieters, 2003; Stremersch et al, 2007; Zinkhan et al, 1992), information systems (Holsapple et al, 1993, 1994; Wade et al, 2006), and OM. In OM, citation analysis has been used most recently to identify the leading European OM researchers (Behara and Babbar, 2014), to investigate supply chains (Kim et al, 2011), to determine scholarly exchanges of knowledge (Linderman and Chandrasekaran, 2010), to analyze the major articles and subfields within OM (Pilkington and Meredith, 2009; Pilkington and Fitzgerald, 2006), to evaluate the differences in the research agenda between OM scholars in Europe and America (Pilkington and Liston‐Hayes, 1999), and to rank the top journals in the field (Goh et al, 1997; Vokurka, 1996).…”