Chinese children's family tourism experiences

Wu, Mao-Ying; Wall, Geoffrey; Zu, Yujie; Ying, Tianyu

doi:10.1016/j.tmp.2018.11.003

Cited by 68 publications

(79 citation statements)

References 63 publications

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“…Both the results of this study and the literature support the notion that robots in restaurants enable children's enjoyment. Considering children's influence in the decision-making process in hospitality and tourism (Rhoden et al, 2016;Wu et al, 2019), including in dining out decisions (Labrecque & Ricard, 2001, Chen et al, 2016, restaurant managers can develop promotional materials that appeal to the youngest consumers and their parents. Additionally, the robots need not only to entertain the kids but also to provide opportunities for their parents to take photos and videos of their happy kids with the robots, thus further enhancing the restaurant experience of the parents.…”

Section: Managerial Implicationsmentioning

confidence: 99%

Understanding the Robotic Restaurant Experience: A Multiple Case Study

Seyitoğlu¹,

Иванов²

2020

Preprint

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The purpose of this study is to investigate the robotic restaurant experience of travellers around the world and understand the components of robotic restaurant experience. Following this aim, travellers who had experienced a robotic restaurant were purposefully selected as a sample group for the study. Since the robotic restaurants are limited around the world, multiple case study method has been chosen to gather richer data. A user-generated content technique which is a form of qualitative case study method has been benefited. The data of this study were gathered between 18-29 November 2019 from travellers’ reviews (n=587) describing experiences they had between February 2013-November 2019. The results reveal a model of components of robotic restaurant experience that include seven main themes: attraction for kids, robotic system, service quality, memorable experience, ambience related attributes, food related attributes (economic value and gastronomic aspects), and deficiencies (in robotic system, in service quality, in ambience related attributes and in food related attributes). This paper is first to investigate the robotic restaurant experience of travellers around the world. Moreover, it contributes to the research on restaurant experience and offers a model of components of the robotic restaurant experience.

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Section: Managerial Implicationsmentioning

confidence: 99%

Understanding the Robotic Restaurant Experience: A Multiple Case Study

Seyitoğlu¹,

Иванов²

2020

Preprint

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“…Their findings showed that tourists gain various experiences through ambiance, socialization, and emotions in tourist destinations. The findings of Wu et al (2019) show that Chinese children gained numerous experiences and ideas through tourism experiences. Such experiences are usually shared with families and focus on family solidarity and physical activities.…”

Section: Theoretical Framework and Literature Reviewmentioning

confidence: 97%

“…Children’s place in tourism alongside their family is becoming increasingly important as tourism can be considered a comprehensive, useful, and fun learning experience for children (Wu et al, 2019). Since children have more influence on families’ consumption and activities like leisure time activities and tourism (Poria et al, 2005; Poria & Timothy, 2014; Schänzel et al, 2012; Wu and Wall, 2016), the role played by children should not be ignored while studying tourism.…”

Section: Theoretical Framework and Literature Reviewmentioning

confidence: 99%

A phenomenological study of the learning experience of children in rural tourism destinations

et al. 2021

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Increasing the level of awareness and knowledge of children is one of the families’ main goals and concerns. Informal learning through communication, experience, and objective observation during tourism can be one of the appropriate methods in this field. Particularly tourism in rural environments is a new, tangible, empirical, and observational experience. In this study, using a phenomenological approach, the learning experiences of 22 children in rural tourism destinations in the vicinity of the metropolis of Mashhad, Iran were interpreted through interviews and paintings. The descriptive phenomenological approach is a good qualitative method for studying children’s tourism experiences. Also, analysis of paintings and interviews conducted with children studied in rural tourism destinations showed that the experience of tourism outside the city, viewing life and activity in villages, observing other tourists, and playing in nature, led to the formation and increase of children’s learning. It is about taking responsibility, self-confidence, socialization, respect nature, tolerance, and patience, fostering creativity, and self-protection. The findings show that travel and tourism have a significant impact on increasing children’s environmental and social learning and can be an appropriate guide for parents of children and schools related to raising children in the use of tourism in rural areas as a way of environmental, experimental and observational learning. Thus, informal learning through tourism is a good way to develop children’s awareness and various skills such as familiarity with rural lifestyles, occupations and animals and plants, touching objects, the true size of phenomena, understanding environmental realities, communicating with others.

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“…Studies that do include children often focus on the perspective of an adult, such as in family tourism experiences (Durko & Petrick, 2013;Kennedy-Eden & Gretzel, 2016;Lehto, Lin, Chen, & Choi, 2012;Schänzel & Yeoman, 2015), volunteer and orphanage tourism (Carpenter, 2015;Guiney, 2017), or adults recalling memories of tourist experiences as children (Omelan, Huk-Wieliczuk, & Podstawski, 2015;Small, 2008). While many studies highlight the important role children play in family tourism decision-making (Canosa & Graham, 2016;Wang, 2018;Wu, Wall, Zu, & Ying, 2019), there is a tendency to not fully value children as the narrators of their own perspectives, stories, and experiences. Poria and Timothy (2014) discuss many challenges to doing tourism research with children, including: the required skill set and expertise to successfully conduct research involving children as participants; the strict ethical considerations when involving children in research; and the general lack of knowledge among tourism scholars in children behaviorial theories.…”

Section: Hearing Children's Voices In Tourism Studiesmentioning

confidence: 99%

Children as tour guides

Milne

Rantala

Grimwood

2019

matk

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Despite recent calls to include children in tourism research, the trend of overlooking children's perspectives and experiences remains pervasive (Gram, O'Donohoe, Schänzel, Marchant, & Kastarinen, 2019; Poria & Timothy, 2014). This is a lost opportunity, especially in today's anthropocentric context, as children can offer insightful perspectives on human-nature relationships, and possible lessons for cultivating responsible human connections to, and coexistence with, non-human nature (Merewether, 2019). This research note emphasizes the importance of 'knowing with' children. Based on preliminary findings from a study that looked at nature-based proximity tourism and family nature walk experiences using sensory ethnographic methodologies, we show the value of considering children as tour guides. More specifically, we adopt a relational approach to engaging children's experiences in the world to illuminate under-explored and under-appreciated modes of knowing with non-human nature. Furthermore, we encourage future research that considers children not as a 'state of becoming' or as 'the future', but as influential actors within the present of tourism research (Carpenter, 2015; Leonard, 2019).

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Chinese children's family tourism experiences

Cited by 68 publications

References 63 publications

Understanding the Robotic Restaurant Experience: A Multiple Case Study

Understanding the Robotic Restaurant Experience: A Multiple Case Study

A phenomenological study of the learning experience of children in rural tourism destinations

Children as tour guides

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